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Technical Support Specialist – Wiley in Colombo, Western Province

Wiley
Published 5 months ago

Welcome to our job portal, where Wiley is offering exciting employment opportunities for the position of Specialist, Technical Support I in the Western Province area. We are currently seeking Full-time candidates.

We are looking for individuals who possess excellent Information Technology skills and have relevant Mid-Senior level in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

As a company operating in the Book and Periodical Publishing industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Wiley, we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with Wiley. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Company:Wiley
Position:Technical Support Specialist
Region:Colombo - Western Province, Western Province
Education:Confidential
Job Function:Information Technology
Seniority Level:Mid-Senior level
Job Type:Full-time
Industry:Book and Periodical Publishing

Job Description

Are you passionate about providing technical support and assisting users with their IT issues? We are currently seeking a Specialist, Technical Support I to join our team. In this role, you will be responsible for troubleshooting hardware and software problems, providing timely solutions, and delivering excellent customer service.

The ideal candidate should have strong problem-solving skills, excellent communication abilities, and a solid understanding of IT systems. Prior experience in technical support is preferred but not required. Training will be provided to ensure you excel in this role and support our customers effectively.

If you are ready to kickstart your career in technical support and make a difference for our users, submit your CV and cover letter to [email address] before [deadline date]. Join us in providing top-notch technical support and contributing to our team’s success!

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

Province Western Province
City Colombo
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Job Application Information

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Company Information

Wiley

Wiley is a renowned global company that specializes in academic publishing and education solutions. With a rich history dating back to the early 19th century, Wiley is committed to empowering knowledge and advancing learning through its high-quality books, journals, online learning platforms, and research resources. The company’s diverse range of publications caters to professionals, researchers, educators, and students worldwide. Wiley’s innovative approach to disseminating knowledge ensures that individuals have access to cutting-edge research and learning materials to enhance their understanding and expertise in various fields.