Technical Support Manager – Air Conditioners – Careers – Metropolitan Technologies (Pvt) Ltd in Colombo, Western Province
Careers - Metropolitan Technologies (Pvt) Ltd is currently seeking applicants for the position of Technical Support Manager - Air Conditioners in the Western Province area. The available job type for this position is Full-time.
We are specifically looking for individuals who possess strong Information Technology skills and have a minimum of Mid-Senior level in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.
The company offers a competitive estimated salary of approximately රු. 17,000 - රු. 36,000 (per Month). However, it is important to note that the final salary offer may vary and is subject to the company's discretion.
Careers - Metropolitan Technologies (Pvt) Ltd operates within the IT Services and IT Consulting industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.
Job Information
| Company: | Careers – Metropolitan Technologies (Pvt) Ltd |
| Position: | Technical Support Manager - Air Conditioners |
| Region: | Colombo - Western Province, Western Province |
| Education: | Confidential |
| Job Function: | Information Technology |
| Seniority Level: | Mid-Senior level |
| Salary: | LKR 17.000 - LKR 36.000 per Month |
| Job Type: | Full-time |
| Industry: | IT Services and IT Consulting |
Job Description
We are actively seeking a dynamic professional for the senior leadership role of Technical Support Manager – Air Conditioners at Careers – Metropolitan Technologies (Pvt) Ltd. If you have a passion for driving strategic initiatives and a proven track record in technical support management, this role is for you.
The Profile
- Drive revenue growth for service contracts and maintenance work.
- Oversee customer inquiries and resolve technical issues.
- Lead and manage a team of technical support, ensuring excellent service quality.
- Maintain in-depth knowledge of air conditioning products and procedures.
- Prepare reports on team performance and customer satisfaction.
- Develop training programs for support staff.
Job Requirements
- Bachelor’s degree in Mechanical Engineering or related field.
- 3-5 years experience in technical support with management experience.
- Strong knowledge of air conditioning systems.
- Excellent communication and problem-solving skills.
- Customer-focused mindset and organizational abilities.
- Proficiency in customer support systems and leadership skills.
Benefit
- Comfortable environment
- Taught when starting work
- Salary bonus for overtime
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Western Province |
| City | Colombo |
| Full Address | Metropolitan Technologies (Pvt) Ltd, 12 Magazine Rd, Colombo, Sri Lanka |
| Google Map | Google Map |
Job Application Information
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