Team Leader – Call Centre – Hatton National Bank PLC in Kolombo, Provinsi Barat
Hatton National Bank PLC is currently seeking applicants for the position of TEAM LEADER - CALL CENTRE in the Provinsi Barat area. The available job type for this position is Full-time.
We are specifically looking for individuals who possess strong Customer Service and Other skills and have a minimum of Mid-Senior level in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.
The company offers a competitive estimated salary of approximately රු. 16,000 - රු. 38,000 (per Month). However, it is important to note that the final salary offer may vary and is subject to the company's discretion.
Hatton National Bank PLC operates within the Telephone Call Centers industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.
Job Information
| Company: | Hatton National Bank PLC |
| Position: | Team Leader - Call Centre |
| Region: | Kolombo - Provinsi Barat, Provinsi Barat |
| Education: | Confidential |
| Job Function: | Customer Service and Other |
| Seniority Level: | Mid-Senior level |
| Salary: | LKR 15.800 - LKR 38.000 per Month |
| Job Type: | Full-time |
| Industry: | Telephone Call Centers |
Job Description
Your job will be to ensure our customers receive top-notch service by supporting center staff to deliver excellent customer service. As a Call Center Team Leader at Hatton National Bank PLC, you need a deep understanding of call center technology to troubleshoot technical issues and keep the team operational. Strong coaching, mentoring, and communication skills are essential as you oversee call center employees. You will analyze data to identify trends, such as call reasons and volume, and provide solutions to enhance service quality.
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Physically and mentally healthy
- Minimum age of 17 years
- Disciplined and punctual
- Honest and responsible
- Good personality
- Enthusiasm in working and learning
- For other requirements, please check through the job form.
Company address
| Province | Provinsi Barat |
| City | Kolombo |
| Google Map | Google Map |
Job Application Information
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