Support Engineer – Programus Ltd in Colombo, Western Province
Welcome to our job portal, where Programus Ltd is offering exciting employment opportunities for the position of Support Engineer in the Western Province area. We are currently seeking Full-time candidates.
We are looking for individuals who possess excellent Information Technology skills and have relevant Entry level in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.
As a company operating in the Software Development industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Programus Ltd, we encourage you to submit your application directly through our website.
Join our growing team and embark on a fulfilling career journey with Programus Ltd. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.
Job Information
| Company: | Programus Ltd |
| Position: | Support Engineer |
| Region: | Colombo - Western Province, Western Province |
| Education: | Confidential |
| Job Function: | Information Technology |
| Seniority Level: | Entry level |
| Job Type: | Full-time |
| Industry: | Software Development |
Job Description
The Support Engineer at Programus Ltd is responsible for providing technical assistance and support to end-users facing software issues, ensuring efficient problem resolution.
Responsibilities:
- Respond to support requests via phone, email, or chat.
- Diagnose and troubleshoot technical problems.
- Provide step-by-step guidance to users remotely.
- Collaborate with IT teams for issue resolution.
Requirements:
- Excellent English communication skills.
- Customer relationship management skills.
- University degree in IT or related field.
- Minimum 2 years in L1 support role.
If you are a proactive problem solver and tech enthusiast, APPLY NOW to [email protected]
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Western Province |
| City | Colombo |
| Full Address | Programus Ltd, 11 Arthur's Pl, Colombo 00400, Sri Lanka |
| Google Map | Google Map |
Job Application Information
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