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Sr. IT Support Executive – Vetstoria in Colombo, Western Province

Vetstoria
Published 6 months ago

Vetstoria is currently accepting applications for the position of Sr. IT Support Executive in the Western Province area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong Information Technology skills and have a minimum of Mid-Senior level in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

The company offers a competitive estimated salary of approximately රු. 16,000 - රු. 38,000 (per Month). Please note that the final salary offer is subject to adjustment based on the company's evaluation.

Vetstoria operates within the Software Development industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:Vetstoria
Position:Sr. IT Support Executive
Region:Colombo - Western Province, Western Province
Education:Confidential
Job Function:Information Technology
Seniority Level:Mid-Senior level
Salary:LKR 16.000 - LKR 37.500 per Month
Job Type:Full-time
Industry:Information and Internet, Technology

Job Description

About this role

The Senior IT support executive at Vetstoria is responsible for providing technical assistance and support to internal users within the global organization. Responsibilities include diagnosing and resolving software and hardware problems, installing and configuring computer systems and applications, and maintaining and upgrading systems as necessary. Strong communication skills, technical proficiency, and efficient task management are essential.

Apply if you’re excited to:

  • Provide technical support globally
  • Diagnose and resolve issues promptly
  • Install and troubleshoot systems and applications
  • Collaborate for smooth IT operations
  • Document support interactions accurately
  • Escalate complex issues
  • Perform audits and maintenance tasks
  • Maintain inventory and provide training
  • Stay updated on IT trends
  • Adhere to security policies
  • Participate in IT projects

About You:

  • Preferred: Bachelor’s degree in IT or related field
  • 4 years of IT support experience
  • Strong knowledge of hardware, OS, and software
  • Familiarity with networking concepts
  • Excellent problem-solving and communication skills
  • Experience with IT support tools

Benefits & Perks:

  • Medical support
  • Economic relief bonus
  • Flexible time off
  • Learning and development stipend

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Western Province
City Colombo
Full Address 304, Vetstoria SL, 1a Union Pl, Colombo, Sri Lanka
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Job Application Information

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Company Information

Vetstoria

Vetstoria is a leading veterinary software company based in Sri Lanka, providing innovative solutions for veterinary practices worldwide. The company offers a user-friendly platform that streamlines appointments, client communications, and practice management. With a focus on enhancing efficiency and improving patient care, Vetstoria empowers veterinary professionals to deliver high-quality service. The company’s cutting-edge technology and dedicated team ensure seamless integration and support for veterinary clinics of all sizes. Vetstoria is committed to driving digital transformation in the veterinary industry and fostering strong relationships between pet owners and caregivers.