Service Desk Specialist – SevenX Lanka (Private) Limited in Colombo, Western Province
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SevenX Lanka (Private) Limited is currently seeking applicants for the position of Service Desk Specialist in the Western Province area. The available job type for this position is Full-time.
We are specifically looking for individuals who possess strong Information Technology skills and have a minimum of Entry level in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.
The company offers a competitive estimated salary of approximately රු. 16,000 - රු. 39,000 (per Month). However, it is important to note that the final salary offer may vary and is subject to the company's discretion.
SevenX Lanka (Private) Limited operates within the IT Services and IT Consulting industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.
Job Information
| Company: | SevenX Lanka (Private) Limited |
| Position: | Service Desk Specialist |
| Region: | Colombo - Western Province, Western Province |
| Education: | Confidential |
| Job Function: | Information Technology |
| Seniority Level: | Entry level |
| Salary: | LKR 15.500 - LKR 39.000 per Month |
| Job Type: | Full-time |
| Industry: | IT Services and IT Consulting |
Job Description
Candidate will be responsible for:
- Resolving incoming client and personnel IT queries remotely via ITSM tool, email, and phone.
- Prioritizing and resolving IT concerns and escalating issues to relevant stakeholders.
- Collaborating with internal departments and external vendors to ensure that IT needs are met.
- Install software on new or existing devices, following standard procedures.
- Assist users in obtaining access to systems.
- Utilize and maintain knowledge bases, white papers, FAQs.
Required qualifications:
- HND in any IT Related field.
- Minimum 1 Year experience.
- Able to communicate in English (Reading and Writing).
- Willing to work on weekends if required.
- Living within 15KM radius from the mentioned location.
Location: Battaramulla (Hybrid)
Benefit
- Comfortable environment
- Taught when starting work
- Salary bonus for overtime
Application Requirements
- Physically and mentally healthy
- Minimum age of 17 years
- Disciplined and punctual
- Honest and responsible
- Good personality
- Enthusiasm in working and learning
- For other requirements, please check through the job form.
Company address
| Province | Western Province |
| City | Colombo |
| Full Address | SevenX Lanka (pvt) Ltd, 40th Ln, Colombo, Sri Lanka |
| Google Map | Google Map |
Job Application Information
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