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Service Desk Analyst – Unified Support – IFS in Colombo, Western Province

IFS
Published 7 months ago

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IFS is currently accepting applications for the position of Service Desk Analyst - Unified Support in the Western Province area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong Information Technology skills and have a minimum of Mid-Senior level in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

IFS operates within the Software Development industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:IFS
Position:Service Desk Analyst - Unified Support
Region:Colombo - Western Province, Western Province
Education:Confidential
Job Function:Information Technology
Seniority Level:Mid-Senior level
Job Type:Full-time
Industry:Software Development

Job Description

We are seeking a dedicated individual to join our team as a Service Desk Analyst – Unified Support at IFS. As a key member of our IT department, you will be responsible for providing technical support and assistance to our clients, ensuring high levels of customer satisfaction.

The ideal candidate should have strong problem-solving skills, excellent communication abilities, and a passion for helping others resolve technical issues. Previous experience in a similar role and knowledge of IT support systems is highly desirable.

If you are a proactive team player with a customer-centric approach and a willingness to learn and adapt in a fast-paced environment, we want to hear from you!

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Western Province
City Colombo
Full Address WVRH+6H7 IFS R&D International (Pvt) Ltd, 752 Dr Danister De Silva Mawatha, Colombo 00900, Sri Lanka
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Job Application Information

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Company Information

IFS

IFS is a renowned technology company based in Sri Lanka, specializing in providing innovative enterprise software solutions for various industries. With a strong focus on delivering cutting-edge technology, IFS offers a range of software products designed to optimize business operations and drive growth. The company’s commitment to excellence and customer satisfaction has earned them a reputation as a leader in the tech industry. IFS continues to push the boundaries of technology and innovation, helping businesses in Sri Lanka and beyond stay ahead in the digital age.