Service Desk Analyst – Applova Inc. in Colombo, Western Province

Applova Inc. is thrilled to announce job openings for the position of Service Desk Analyst in the Western Province area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent Information Technology skills and a minimum of Entry level in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

We take pride in offering a competitive estimated salary of approximately රු. 18,000 - රු. 40,000 (per Month). However, please note that the final salary offer is subject to the company's evaluation.

At Applova Inc., we operate in the Information Technology & Services industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Applova Inc..

Job Information

Company:	Applova Inc.
Position:	Service Desk Analyst
Region:	Colombo - Western Province, Western Province
Education:	Confidential
Job Function:	Information Technology
Seniority Level:	Entry level
Salary:	LKR 18.000 - LKR 40.000 per Month
Job Type:	Full-time
Industry:	Information Technology & Services

Job Description

Join the Pioneers in Revolutionary Restaurant Technology

Applova is a rapidly growing tech company that allows restaurants to take their business mobile with a customized order-ahead app, web ordering, and self-ordering kiosks. We are looking for a Service Desk Analyst to drive customer onboarding, troubleshoot, and ensure customer satisfaction.

Responsibilities:

• Troubleshoot and resolve customer queries
• Assist customers with onboarding
• Set up customer menus in the system
• Respond promptly to customer support requests
• Coordinate with the team to provide customer support

Desired Skills:

• Excellent English communication skills
• Good analytical skills
• Efficient Data Entry skills
• Strong customer service approach
• 1+ years experience in Customer Support

Selected candidates will work on US hours with an attractive remuneration package.

Please submit your CV to [email protected] and quote “Service Desk Analyst” in the subject line.

Benefit

• Gaining experience
• Taught first
• Receiving a bonus for overtime

Application Requirements

• Good physical and mental health
• Minimum age 17 years
• Discipline and adherence to time
• Honest and responsible
• Good character
• Satisfaction in working and learning
• For other requirements, please check through the application form.

Company address

Province	Western Province
City	Colombo
Full Address	APP Sri Lanka, WTC East Tower, Bank of Ceylon Mawatha, Colombo 00100, Sri Lanka
Google Map	Google Map