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Senior Support Analyst – Brown & Company PLC in Colombo, Western Province

Brown & Company PLC
Published 1 month ago

Company Brown & Company PLC is offering job opportunities for the position of Senior Support Analyst in the Western Province area. The job type available is Full-time.

We are looking for candidates who possess Information Technology skills with Mid-Senior level experience. We value honesty, discipline, and responsibility in our employees.

The estimated salary offered by the company is quite competitive, around රු. 15,000 - රු. 35,000 (per Month). However, the salary may vary depending on the company's decision.

Brown & Company PLC operates in the Retail industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:Brown & Company PLC
Position:Senior Support Analyst
Region:Colombo - Western Province, Western Province
Education:Confidential
Job Function:Information Technology
Seniority Level:Mid-Senior level
Salary:LKR 15.000 - LKR 35.000 per Month
Job Type:Full-time
Industry:Retail

Job Description

We are currently seeking a talented Senior Support Analyst to join our team at Brown & Company PLC. As a Senior Support Analyst, you will be responsible for providing technical support to our clients, resolving complex technical issues, and ensuring client satisfaction.

The ideal candidate should have a strong background in IT support, excellent problem-solving skills, and the ability to communicate effectively with clients and team members. Experience in working with various operating systems and software applications is required.

  • Key Responsibilities:
  • – Providing technical support to clients via phone, email, or in person
  • – Troubleshooting and resolving technical issues
  • – Collaborating with the technical team to find solutions
  • – Documenting support cases and solutions
  • – Ensuring high levels of client satisfaction

If you are a proactive and customer-focused individual with a passion for IT support, we encourage you to apply. Send your CV and cover letter to [email protected] before the deadline on [deadline date].

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

Province Western Province
City Colombo
Full Address Brown & Company PLC, 34 Sir Mohomad Macan Markar Mawatha, Colombo 00300, Sri Lanka
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Job Application Information

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Company Information

Brown & Company PLC

Industry: Retail

Brown & Company PLC is a leading conglomerate in Sri Lanka with a rich history spanning over 140 years. The company operates in diverse sectors including agriculture, healthcare, and consumer goods. Known for its commitment to excellence and innovation, Brown & Company PLC has established a strong presence both locally and internationally. With a focus on sustainability and corporate social responsibility, the company continues to drive growth and development in the Sri Lankan business landscape. Through its wide range of products and services, Brown & Company PLC remains a trusted name synonymous with quality and reliability.