Senior Executive – Sea Export Customer Service and Documentation – Mind Plus in Colombo, Western Province
Company Mind Plus is offering job opportunities for the position of Senior Executive - Sea Export Customer Service and Documentation in the Western Province area. The job type available is Full-time.
We are looking for candidates who possess Management and Manufacturing skills with Not Applicable experience. We value honesty, discipline, and responsibility in our employees.
The estimated salary offered by the company is quite competitive, around රු. 15,000 - රු. 35,000 (per Month). However, the salary may vary depending on the company's decision.
Mind Plus operates in the Business Consulting and Services industry. If you are interested in applying to this company, please proceed with your application.
Job Information
| Company: | Mind Plus |
| Position: | Senior Executive - Sea Export Customer Service and Documentation |
| Region: | Colombo - Western Province, Western Province |
| Education: | Confidential |
| Job Function: | Management and Manufacturing |
| Seniority Level: | Not Applicable |
| Salary: | LKR 15.000 - LKR 35.000 per Month |
| Job Type: | Full-time |
| Industry: | Business Consulting and Services |
Job Description
Company Description
Mind Plus is a leading HR solutions and business consultancy partner, specializing in enhancing organizational performance through tailored HR strategies and expert consultancy services. With a focus on innovation and efficiency, we empower businesses to thrive in today’s dynamic market. Together, let’s unlock your company’s full potential.
Role Description
This is a full-time on-site role as a Senior Executive – Sea Export Customer Service and Documentation at Mind Plus in Colombo. As a Senior Executive, you will be responsible for managing sea export customer service and documentation activities. Your day-to-day tasks will include coordinating with customers, handling queries and issues, preparing shipment documentation, ensuring compliance with customs regulations, and maintaining accurate records.
Qualifications:
– Full/ Part Qualification in Degree/ Diploma related to logistics
– Excellent communication, PR, and negotiation skills
– Familiarize with working under the Gensoft ERP system
– Minimum 2- 3 years experience in the same capacity
Responsibilities:
– Serve as the primary point of contact for customer inquiries, providing timely and professional assistance.
– Address customer concerns and resolve issues related to shipments, documentation, and logistics.
– Prepare and process shipping documents, including bills of lading, and other related documents
– Ensure accuracy and completeness of all documentation, adhering to regulatory requirements and company standards.
– Coordinate with internal teams and external partners to obtain necessary documentation and approvals.
– Track shipments and provide updates to customers on their status throughout the shipping process.
– Conduct quality checks on documentation and shipments to ensure accuracy and adherence to standards.
– Stay informed about relevant regulations and industry standards governing international trade and transportation.
– Contribute to a positive and cohesive work environment by actively participating in team meetings and initiatives.
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Western Province |
| City | Colombo |
| Full Address | Mind Plus (Pvt) Ltd, 425/3-1/1 Thimbirigasyaya Rd, Colombo 00500, Sri Lanka |
| Google Map | Google Map |
Job Application Information
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