Senior Executive Customer Relations – InTalent Asia in Biyagama, Western Province

InTalent Asia is thrilled to announce job openings for the position of Senior Executive Customer Relations in the Western Province area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent Customer Service skills and a minimum of Executive in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

At InTalent Asia, we operate in the Retail Apparel and Fashion, Apparel Manufacturing, & Textile Manufacturing industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with InTalent Asia.

Job Information

Company:	InTalent Asia
Position:	Senior Executive Customer Relations
Region:	Biyagama - Western Province, Western Province
Education:	Confidential
Job Function:	Customer Service
Seniority Level:	Executive
Job Type:	Full-time
Industry:	Apparel Manufacturing, Retail, Retail Apparel and Fashion

Job Description

We are hiring

Executive/ Senior Executive – Customer Relations Opportunity

Location: Biyagama

How to Apply:

Click Apply for a position at https://www.careers-page.com/intalentasia/job/QY46X985 or share your updated CV with [email protected]

Key Responsibilities:

• Responsible for maintaining records and understanding of the buy placement dates on each of the seasonal calendars.
• Should understand and analyze the forecast versus the actuals placed and measure the accuracy & of the forecast given by customers.
• Receive all incoming inquiries/orders, liaise with sourcing and planning to book production capacity, negotiate delivery dates/flows, and communicate with the customer to ensure customers’ delivery dates are effectively met.
• Ensure all POs are entered promptly with 100% accuracy.
• Complete all required documentation about order confirmation and follow through with the status of the order by regularly meeting with the planner and conveying the order status to the customer to meet expectations.
• Should visit customers and build good relationships and enhance mutual trust and honesty
• Respond to customer rejections, and take necessary action to meet customer requirements.
• Manage debtors-related issues to minimize payment-related problems from customers
• Prepare and update documentation whilst adhering to ISO standards to make information available for management decision-making.
• Assist team to meet daily target & response time requirements and maintain good relationships with other departments.
• Should maintain price lists for respective customer portfolios whilst ensuring prices in the list and system reflect those in the pricing file.

Qualifications:

• CIMA, CIM, Postgraduate Diploma, or an Equivalent Degree from a reputed university.
• 1-2 years experience in a similar capacity
• Should possess an enthusiastic & innovative mindset
• Sound interpersonal skills & communication skills

Ability to deliver the specified tasks with strict deadlines under minimum supervision Ready to take your career to new heights? We’re InTalent Asia, your go-to recruitment partner in Sri Lanka, and we’ve got an exciting opportunity for you Our client is looking for a dynamic individual to fill the role of Executive/ Senior Executive – Customer Relations.

At InTalent Asia, we’re not just recruiters; we’re here to architect your career success. Join us in the journey of matching your skills with unparalleled opportunities. Apply now and see how you can be the perfect fit for this exclusive position

Benefit

• Comfortable environment
• Taught when starting work
• Salary bonus for overtime

Application Requirements

• Good communication skills
• Strong team skills
• Experience in similar work

Company address

Province	Western Province
City	Biyagama
Google Map	Google Map