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Senior Digital Services Executive – Mobitel (Pvt) Ltd in Colombo, Western Province

Mobitel (Pvt) Ltd
Published 3 months ago

Mobitel (Pvt) Ltd is currently seeking applicants for the position of Senior Executive - Digital Services in the Western Province area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of Mid-Senior level in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

Mobitel (Pvt) Ltd operates within the Telecommunications industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:Mobitel (Pvt) Ltd
Position:Senior Digital Services Executive
Region:Colombo - Western Province, Western Province
Education:Confidential
Seniority Level:Mid-Senior level
Job Type:Full-time
Industry:Telecommunications

Job Description

Responsibilities

  • Analyze data to identify customer behavior and prepare related reports for management updates.
  • Identification of local/international market conditions, trends and introduce innovative products.
  • Efficiently resolve VAS complaints by coordinating with respective teams and conduct trainings/awareness sessions on VAS services for internal and external parties.
  • Enhance VAS product verticals through strategic alliances with content/service providers and public/private partnerships.
  • Introduce processes to improve the efficiency and productivity of VAS services, processes, and team performance.

Qualifications

  • Candidate shall hold a degree in marketing/Business Management or CIM/SLIM qualification from a recognized university or institute.
  • Should have minimum 2+ years of experience in the similar field.
  • Be proficient in analyzing data and formulating solutions.
  • Should have excellent time management skills and prioritizing tasks to meet deadlines.
  • Must be competent in Microsoft Office packages.
  • Must be well versed in English and Sinhala in both written and verbal communication.
  • Should be a dynamic self-starter with the ability to work both in a team and individually.

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Western Province
City Colombo
Full Address Mobitel (Pvt) Ltd, 108 W A D Ramanayake Mawatha, Colombo 00200, Sri Lanka
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Company Information

Mobitel (Pvt) Ltd

Industry: Telecommunications

Mobitel (Pvt) Ltd is a leading telecommunications company in Sri Lanka, providing a wide range of services including mobile, fixed-line, and broadband internet to customers across the country. With a strong focus on innovation and customer satisfaction, Mobitel has established itself as a trusted provider in the industry. The company is known for its cutting-edge technology, reliable network infrastructure, and commitment to delivering high-quality telecom solutions. Mobitel is dedicated to driving digital transformation in Sri Lanka and enhancing connectivity for individuals and businesses, making it a key player in the country’s telecommunications sector.