Regional Admissions Officer/Senior Officer – Adventus.io in Colombo, Western Province

Welcome to our job portal, where Adventus.io is offering exciting employment opportunities for the position of Regional Admissions Officer/Senior Officer in the Western Province area. We are currently seeking Full-time candidates.

We are looking for individuals who possess excellent Administrative skills and have relevant Mid-Senior level in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

At Adventus.io, we offer a competitive estimated salary of approximately රු. 16,000 - රු. 38,000 (per Month). However, please note that the final salary offer will be determined by the company based on various factors.

As a company operating in the Higher Education and Technology & Information and Internet industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Adventus.io, we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with Adventus.io. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Company:	Adventus.io
Position:	Regional Admissions Officer/Senior Officer
Region:	Colombo - Western Province, Western Province
Education:	Confidential
Job Function:	Administrative
Seniority Level:	Mid-Senior level
Salary:	LKR 16.000 - LKR 37.500 per Month
Job Type:	Full-time
Industry:	Software Development and Higher Education

Job Description

Your Family

Adventus.io is a B2B2C SaaS-based marketplace supporting institutions, recruiters and students within the international student placement sector. Our innovative platform allows institutions, recruiters and students to directly connect with one another, resulting in matching the right international study experience with students across the world.

Founded in 2018, we’re on a mission to change the way the world accesses international education. Behind the technology, we have over 400 amazingly talented humans making it all happen. We’re looking for ambitious self-starters who want to be part of our vision and create a positive legacy.

Your Community

The Admissions team is responsible for managing the Application & Acceptance processes, Visa, and their relevant procedures to deliver a customer-focused service to our recruitment partners, universities, and institutions.

Your Position

The Senior Regional Admissions Officer is responsible to provide solutions to clients by analyzing the profile of the student and guiding them through corrective steps via emails, and calls.

Your Impact

You will also be a regional subject matter expert, responsible for providing pre and post application processes to their clients.

Your Backstory

• At least 3 years work experience within the international education industry.
• Strong experience and knowledge of the regional & international education systems, and visa processing for the region.
• Previous experience handling international student application cases from start to completion.
• Experience of using computerized systems/databases to achieve work goals and tasks.
• Highly organised; able to prioritize and work to tight deadlines.
• Resilient, self-motivated and able to work independently on a day-to-day basis.
• Flexible and adaptable to change.
• Excellent attention to detail and able to interpret and follow prescribed processes, recognizing when to seek additional guidance from more experienced team members.
• A strong collaborator who works well with other teams in Admissions and the wider business. Openly shares information with others on a regular basis.
• Excellent communication skills, both written and oral.
• Demonstrates a growth and continuous improvement-mindset – open to feedback and acquiring knowledge.

Your Contribution

• Pre-admission services will be catered to as the first and single point of contact for pre-admission support for all clients (student recruiters) in the region.
• Should be a subject matter expert and help internal/ external stakeholders to process applications quickly by calling and emailing the client (student recruiters) in their respective region.
• Provide a frontline support service, in identifying and resolving issues related to international student applications to education providers in the UK, North America, Australia, New Zealand, EU, Malaysia, UAE and all new destinations associated with Adventus.
• Processing of pre admission queries regarding destination, provider and course while being committed to the highest standards of ethics, honesty, and integrity in pursuit of positive outcome.
• Should be committed to aid recruiters on post-application queries by conducting inbound interactions with relevant internal teams – at application, acceptance, and visa stages
• Attend to queries regarding the documents required for the issuance of CAS/COE/LOA/i20
• Provide solutions to inquiries within 8 hours on a business day.
• Processing activities may include but are not limited to quality check and processing of applications to institutions and embassies, identifying case problems, verification, and support for visa lodgements.
• The officer must oversee the completion of all relevant forms, checklist and supporting documents and ensure that all the information provided by the recruiter is accurate and correct by verifying all documents.
• Assessing referrals for integrity checking, carrying out integrity interviews and undertaking investigations for integrity checking. Either alone or as a team, can take complete action on all student visas upon receipt including screening of application and documents, quality assurance, tracking the visa lodgement and issuance.
• Stay informed of laws, regulations and SOPs related to visa cases. You must oversee the completion of all relevant visa and immigration documents and ensure that they are received within the time limit set by the respective embassies.
• Preparing reports and visa interview notes, correspondence related to compliance which are also not limited to dealing with client queries by phone, email and in person, maintaining accurate files, electronic and other records.
• Make sure to provide excellent service to all internal and all external clients with a focus on professional, accurate and timely responses. Also proactively collaborate with key internal stakeholders to manage any feedback or issues/incidents.
• Meet (face to face and/or on-line) with the university admissions or/and compliance training teams and attend embassy briefings to update knowledge on the product and market.
• Involve in internal external sessions to maintain a deep working knowledge of Adventus University portfolio and relevant industry knowledge.
• May be required to train staff to enhance their understanding of regional admissions and visa processes to help them to fulfill their roles to a high level. Maintain strong working relationships with all recruiters, peers and superiors.
• Maintaining a deep understanding of platform updates, new offerings and admissions process and being able to articulate those to customers.
• Supporting the senior management teams with management reports and special projects.
• The post holder must maintain the confidentiality of information and meet the requirements of the organization’s Data Protection and privacy policies at all times.

Your Environment

You will be working in a highly collaborative environment at Adventus.io. This position is office based, but may include travel to represent the company as required. You will be provided with the necessary tools and equipment to carry out the role.

At Adventus.io, our partners come from all walks of life and so do we. We hire great people from a variety of backgrounds, not just because it’s the right thing to do, but because diversity makes us even greater. We want you to be you so welcome the unique contributions that you can bring regardless of your education, culture, ethnicity, race, sex, gender.

Benefit

• Overtime bonus
• Gaining experience
• Comfortable work environment

Application Requirements

• Relevant formal education
• Work experience in the related industry is a plus
• Ability to adapt and learn quickly

Company address

Province	Western Province
City	Colombo
Full Address	Adventus Colombo, 142, Bauddhaloka Mawatha Level 1, Devi Holding Building, 00400, Sri Lanka
Google Map	Google Map