Product Support Executive – Kerner Norland in Colombo, Western Province
Kerner Norland is currently accepting applications for the position of Product Support Executive in the Western Province area. We are actively seeking qualified candidates for this Full-time opportunity.
We are looking for individuals who possess strong Business Development and Sales skills and have a minimum of Entry level in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.
Kerner Norland operates within the IT Services and IT Consulting industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.
Job Information
| Company: | Kerner Norland |
| Position: | Product Support Executive |
| Region: | Colombo - Western Province, Western Province |
| Education: | Confidential |
| Job Function: | Business Development and Sales |
| Seniority Level: | Entry level |
| Job Type: | Full-time |
| Industry: | IT Services and IT Consulting |
Job Description
Company Description
Kerner Norland, located in Colombo, specializes in expert Digital Transformation, Cloud Consulting, and Managed Services. The company values innovation and customer satisfaction, providing cutting-edge solutions to businesses. Role Description
Provide technical support (L1) and issue resolution for end-users. Collaborate with cross-functional teams to deliver timely solutions. Focus on customer service and problem-solving skills. Job Requirement
• 1-2 years’ Experience in a similar capacity
• Diploma in IT, Computer Science, or Management
• Fluent in English
• Strong customer service and communication skills
• Self-motivated and adept problem-solving skills Job Description
Respond to IT product support requests. Provide status updates, escalate issues, and coordinate communication between customers and departments. Learn about IT products, create reports, educate customers, and assist with basic computer tasks.
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Western Province |
| City | Colombo |
| Full Address | 4th Floor, Kerner Norland, 48 Nawam Mawatha, Colombo 00200, Sri Lanka |
| Google Map | Google Map |
Job Application Information
Make sure you fill out the application form first and wait for HRD to call for an interview before you go to the company in person.
Applying for Free Jobs is free of charge.
If you find a vacancy that indicates fraud, please report it to us.
