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Partner Operations Helpdesk Administrator – IFS in Colombo, Western Province

IFS
Published 6 months ago

IFS is currently seeking applicants for the position of Partner Operations Helpdesk Administrator in the Western Province area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong Sales skills and have a minimum of Mid-Senior level in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

The company offers a competitive estimated salary of approximately රු. 16,000 - රු. 38,000 (per Month). However, it is important to note that the final salary offer may vary and is subject to the company's discretion.

IFS operates within the IT Services and IT Consulting industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:IFS
Position:Partner Operations Helpdesk Administrator
Region:Colombo - Western Province, Western Province
Education:Confidential
Job Function:Sales
Seniority Level:Mid-Senior level
Salary:LKR 15.800 - LKR 38.000 per Month
Job Type:Full-time
Industry:Software Development

Job Description

We are currently seeking a dedicated and detail-oriented individual for the position of Partner Operations Helpdesk Administrator.

The ideal candidate will be responsible for providing excellent customer support to our partners and internal teams, resolving issues promptly and efficiently.

Key responsibilities include managing partner inquiries, troubleshooting technical problems, and maintaining accurate documentation of support interactions.

Experience in a helpdesk or customer service role is preferred, along with strong communication skills and a passion for delivering high-quality service.

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Western Province
City Colombo
Full Address WVRH+6H7 IFS R&D International (Pvt) Ltd, 752 Dr Danister De Silva Mawatha, Colombo 00900, Sri Lanka
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Job Application Information

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Company Information

IFS

IFS is a renowned technology company based in Sri Lanka, specializing in providing innovative enterprise software solutions for various industries. With a strong focus on delivering cutting-edge technology, IFS offers a range of software products designed to optimize business operations and drive growth. The company’s commitment to excellence and customer satisfaction has earned them a reputation as a leader in the tech industry. IFS continues to push the boundaries of technology and innovation, helping businesses in Sri Lanka and beyond stay ahead in the digital age.