Operations Manager – ICP Techno LLC in Colombo, Western Province
ICP Techno LLC is thrilled to announce job openings for the position of Operations Manager/ Team Leader(Contact Center) in the Western Province area. We are currently offering Full-time opportunities.
We are seeking candidates with excellent Management and Manufacturing skills and a minimum of Mid-Senior level in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.
We take pride in offering a competitive estimated salary of approximately රු. 16,000 - රු. 38,000 (per Month). However, please note that the final salary offer is subject to the company's evaluation.
At ICP Techno LLC, we operate in the IT Services and IT Consulting industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.
Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with ICP Techno LLC.
Job Information
| Company: | ICP Techno LLC |
| Position: | Operations Manager |
| Region: | Colombo - Western Province, Western Province |
| Education: | Confidential |
| Job Function: | Management and Manufacturing |
| Seniority Level: | Mid-Senior level |
| Salary: | LKR 15.800 - LKR 38.000 per Month |
| Job Type: | Full-time |
| Industry: | IT Services and IT Consulting |
Job Description
Company Description
ICP Techno LLC is a leading technology solutions provider known for its innovative and customer-centric services. We offer a wide range of integrated technology solutions and are dedicated to solving business challenges for our clients.
Role Description
This full-time role involves overseeing the day-to-day operations of the contact center at ICP Techno LLC. Responsibilities include managing a team of agents, monitoring performance, ensuring quality service, and implementing process improvements. This on-site position is located in Colombo.
Qualifications
- Strong leadership and management skills
- Experience in contact center or customer service management
- Excellent communication and interpersonal skills
- Data analysis and decision-making abilities
- Problem-solving skills
- Knowledge of contact center technologies
- Workforce management and scheduling experience
- Ability to motivate team members
- Organizational and time management skills
- Technology industry experience (preferred)
- Bachelor’s degree in business or related field (preferred)
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Western Province |
| City | Colombo |
| Google Map | Google Map |
Job Application Information
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