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Operations Engineer – Wavenet in Colombo, Western Province

Wavenet
Published 5 months ago

Wavenet is currently accepting applications for the position of Operations Engineer in the Western Province area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong Engineering and Information Technology skills and have a minimum of Entry level in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

The company offers a competitive estimated salary of approximately රු. 16,000 - රු. 38,000 (per Month). Please note that the final salary offer is subject to adjustment based on the company's evaluation.

Wavenet operates within the Telecommunications industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:Wavenet
Position:Operations Engineer
Region:Colombo - Western Province, Western Province
Education:Confidential
Job Function:Engineering and Information Technology
Seniority Level:Entry level
Salary:LKR 16.000 - LKR 37.500 per Month
Job Type:Full-time
Industry:Telecommunications

Job Description

Responsibilities:

  • Support scheduled upgrades and improvement activities
  • Assist in crisis situations for major incidents
  • Provide detailed Root Cause Analysis for incident solutions
  • Collaborate on execution of tests and traces
  • Propose measures for system performance improvements
  • Recommend software updates and patches
  • Assist in planning and executing upgrade activities
  • Update all documentation and maintain reporting interface
  • Provide internal trainings

Requirements:

  • BSc Degree in IT, Telecommunication or Software Engineering
  • 1-2 years of Operations experience, telecommunication experience preferred
  • Fluent in Spanish and proficient in English
  • Customer front-ending experience in technical support
  • Basic knowledge of telecommunications domain
  • Familiarity with IVR systems, communication protocols, databases, and Linux
  • Ability to provide 24/7 support
  • Strong problem-solving skills and ability to work under pressure

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Western Province
City Colombo
Full Address Wavenet International Pvt Ltd, 1-4/1 A2, Colombo 00400, Sri Lanka
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Job Application Information

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Company Information

Wavenet

Industry: Telecommunications

Wavenet is a leading telecommunications company based in Sri Lanka, offering innovative solutions and cutting-edge technologies to enhance communication experiences. With a strong focus on reliability and customer satisfaction, Wavenet provides a wide range of services including voice, data, and cloud solutions. Their commitment to quality and continuous innovation has established them as a trusted partner for businesses and individuals seeking seamless connectivity. Wavenet’s dedication to excellence and forward-thinking approach make them a key player in shaping the future of telecommunications in Sri Lanka.