NPA Analysts – DHL in Colombo, Western Province
Welcome to our job portal, where DHL is offering exciting employment opportunities for the position of NPA Analysts in the Western Province area. We are currently seeking Full-time candidates.
We are looking for individuals who possess excellent Business Development and Sales skills and have relevant Entry level in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.
At DHL, we offer a competitive estimated salary of approximately රු. 15,000 - රු. 35,000 (per Month). However, please note that the final salary offer will be determined by the company based on various factors.
As a company operating in the Transportation, Logistics, & Supply Chain and Storage industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with DHL, we encourage you to submit your application directly through our website.
Join our growing team and embark on a fulfilling career journey with DHL. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.
Job Information
| Company: | DHL |
| Position: | NPA Analysts |
| Region: | Colombo - Western Province, Western Province |
| Education: | Confidential |
| Job Function: | Business Development and Sales |
| Seniority Level: | Entry level |
| Salary: | LKR 15.000 - LKR 35.000 per Month |
| Job Type: | Full-time |
| Industry: | Logistics, Supply Chain and Storage, Transportation |
Job Description
Conduct outbound calls to survey client’s experience with regards to DHL services.
Forward calls to TP leads or superior when customer raised issues during first call.
Liaise with TP’s lead on quick and efficient resolution of customer issues and queries.
Coordinate with TP’ lead for improvement of performance to consistently ensure achievement of weekly target.
Highlight areas within TP for improvement with suggested solutions to improve DHL’s procedures, especially internally driven processes that affect the services rendered by DHL.
- Bachelor’s degree
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Good physical and mental health
- Minimum age 17 years
- Discipline and adherence to time
- Honest and responsible
- Good character
- Satisfaction in working and learning
- For other requirements, please check through the application form.
Company address
| Province | Western Province |
| City | Colombo |
| Full Address | DHL Express Service Point, 148 Vauxhall St, Colombo 00200, Sri Lanka |
| Google Map | Google Map |
Job Application Information
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