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Network Service Quality Engineer – Mobitel (Pvt) Ltd in Colombo, Western Province

Mobitel (Pvt) Ltd
Published 2 months ago

Mobitel (Pvt) Ltd is thrilled to announce job openings for the position of Engineer - Network Service Quality in the Western Province area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent Information Technology skills and a minimum of Entry level in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

At Mobitel (Pvt) Ltd, we operate in the Telecommunications industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Mobitel (Pvt) Ltd.

Job Information

Company:Mobitel (Pvt) Ltd
Position:Network Service Quality Engineer
Region:Colombo - Western Province, Western Province
Education:Confidential
Job Function:Information Technology
Seniority Level:Entry level
Job Type:Full-time
Industry:Telecommunications

Job Description

Responsibilities

  • Monitor the network KPI & KQIs daily to identify performance gaps.
  • Troubleshoot and perform root cause analysis to resolve issues.
  • Plan and conduct field tests/benchmark tests, analyze results.
  • Generate reports highlighting gaps with optimization suggestions.
  • Collect and maintain traffic and KPI databases, prepare reports.
  • Identify hidden network issues affecting service quality.
  • Create customer experience test cases aligned with business requirements.
  • Present customer experience reports related to network.
  • Develop applications for QoS and QoE to enhance network performance.

Qualifications

  • BSc degree in Telecommunication Engineering with IESL membership.
  • Prior relevant experience preferred.
  • Analytical skills, web development knowledge, network tools handling, asset management.
  • Highly organized, proactive, energetic, positive attitude.
  • Team player, able to interact with staff at all levels.

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

Province Western Province
City Colombo
Full Address Mobitel (Pvt) Ltd, 108 W A D Ramanayake Mawatha, Colombo 00200, Sri Lanka
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Job Application Information

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Company Information

Mobitel (Pvt) Ltd

Industry: Telecommunications

Mobitel (Pvt) Ltd is a leading telecommunications company in Sri Lanka, providing a wide range of services including mobile, fixed-line, and broadband internet to customers across the country. With a strong focus on innovation and customer satisfaction, Mobitel has established itself as a trusted provider in the industry. The company is known for its cutting-edge technology, reliable network infrastructure, and commitment to delivering high-quality telecom solutions. Mobitel is dedicated to driving digital transformation in Sri Lanka and enhancing connectivity for individuals and businesses, making it a key player in the country’s telecommunications sector.