L1 Technical Support Engineer Intern – Simsyn Pvt Ltd in Colombo, Western Province
Simsyn Pvt Ltd is currently accepting applications for the position of L1 Technical Support Engineer - Intern in the Western Province area. We are actively seeking qualified candidates for this Full-time opportunity.
We are looking for individuals who possess strong Information Technology skills and have a minimum of Internship in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.
Simsyn Pvt Ltd operates within the IT Services and IT Consulting industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.
Job Information
| Company: | Simsyn Pvt Ltd |
| Position: | L1 Technical Support Engineer Intern |
| Region: | Colombo - Western Province, Western Province |
| Education: | Confidential |
| Job Function: | Information Technology |
| Seniority Level: | Internship |
| Job Type: | Full-time |
| Industry: | IT Services and IT Consulting |
Job Description
Are you passionate about helping customers and resolving technical issues? SimSyn Pvt Ltd is looking for a dedicated L1 Technical Support Engineer to join our dynamic team.
Job Responsibilities:
- Receive and handle customer calls with a friendly and professional demeanor.
- Listen to customer queries and provide effective solutions.
- Troubleshoot technical issues and guide customers through problem resolution.
- Document customer interactions and resolutions accurately.
- Collaborate with the team to improve processes and customer satisfaction.
Requirements:
- Strong communication skills.
- Problem-solving attitude.
- Basic technical knowledge or a willingness to learn.
- Ability to work in a fast-paced environment.
- Excellent customer service skills.
If you’re ready to embark on an exciting career in technical support and be a part of our incredible team, apply now Join us at SimSyn Pvt Ltd, where your skills and dedication will be valued.
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Western Province |
| City | Colombo |
| Full Address | No. 125, Simsyn (Pvt) Limited, 1/1 Fife Rd, Colombo 00500, Sri Lanka |
| Google Map | Google Map |
Job Application Information
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