IT Support Engineer (Infrastructure Team) – Insighture in Colombo, Western Province

Insighture is currently accepting applications for the position of IT Support Engineer (Infrastructure Team) in the Western Province area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong Information Technology skills and have a minimum of Entry level in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

The company offers a competitive estimated salary of approximately රු. 18,000 - රු. 40,000 (per Month). Please note that the final salary offer is subject to adjustment based on the company's evaluation.

Insighture operates within the IT Services and IT Consulting industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:	Insighture
Position:	IT Support Engineer (Infrastructure Team)
Region:	Colombo - Western Province, Western Province
Education:	Confidential
Job Function:	Information Technology
Seniority Level:	Entry level
Salary:	LKR 18.000 - LKR 40.000 per Month
Job Type:	Full-time
Industry:	IT Services and IT Consulting

Job Description

Are you the tech-savvy problem solver who thrives on creating seamless digital experiences? Join us as an IT Support Engineer and become the go-to hero for our end-user infrastructure. Step into a role where your expertise meets opportunity.

What You Bring to the Table:

• Proficiency in troubleshooting hardware, software, and network issues across Windows, Linux, and Mac operating systems.
• Strong problem-solving skills and experience in compliance with standards like ISO:27001, GDPR, and NIST.
• Collaborative mindset, excellent communication skills, and ability to provide remote or in-person technical support.
• Implement security measures, staff onboarding/offboarding processes, and maintain asset register.

The Mindset We Value:

• Diploma in Computer Science or equivalent with 1-2 years of IT support experience.
• Strong knowledge of hardware and software troubleshooting and proficiency in Windows, Linux, and Mac operating systems.
• Microsoft/Linux certifications are a plus with a passion for exceptional support and user satisfaction.

What We Offer:

• Salaries paid in AUD, performance-based bonus, medical insurance.
• Upskilling programs, supportive work culture, and hybrid working environment.

Benefit

• Gaining experience
• Taught first
• Receiving a bonus for overtime

Application Requirements

• Relevant formal education
• Work experience in the related industry is a plus
• Ability to adapt and learn quickly

Company address

Province	Western Province
City	Colombo
Full Address	Insighture, CIT - Colombo Innovation Tower, 477 R. A. De Mel Mawatha, Colombo 00400, Sri Lanka
Google Map	Google Map