IT Helpdesk Support L2 – Cyber Bark LLC in Colombo, Western Province

Company Cyber Bark LLC is offering job opportunities for the position of IT Helpdesk Support L2 in the Western Province area. The job type available is Full-time.

We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.

Cyber Bark LLC operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:	Cyber Bark LLC
Position:	IT Helpdesk Support L2
Region:	Colombo - Western Province, Western Province
Education:	Confidential
Job Type:	Full-time
Industry:	IT Services and IT Consulting

Job Description

Are you a skilled IT professional looking for a new opportunity? We are currently seeking an IT Helpdesk Support L2 to join our team. In this role, you will provide technical support to end-users, troubleshoot hardware and software issues, and escalate complex problems to the appropriate team.

Responsibilities:

• Provide Level 2 technical support to end-users
• Troubleshoot hardware and software issues
• Document support tickets and resolutions
• Collaborate with other IT teams for problem resolution

Qualifications:

• 2+ years of experience in IT support
• Strong knowledge of Windows and Mac OS
• Excellent communication and problem-solving skills

Benefit

• Overtime bonus
• Gaining experience
• Comfortable work environment

Application Requirements

• Good communication skills
• Strong team skills
• Experience in similar work

Company address

Province	Western Province
City	Colombo
Full Address	CyberLabs Services (Pvt.) Limited, 57 Flower Rd, Colombo 00700, Sri Lanka
Google Map	Google Map