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Information Technology Executive – DEZIGN INTELLIGENCE in Katunayake, Western Province

DEZIGN INTELLIGENCE
Published 7 months ago

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DEZIGN INTELLIGENCE is currently accepting applications for the position of Information Technology Executive in the Western Province area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient Information Technology skills and have a minimum of Mid-Senior level in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

The company offers a competitive estimated salary of approximately රු. 18,000 - රු. 40,000 (per Month). However, it is important to note that the final salary offer may vary and is subject to the discretion of the company.

DEZIGN INTELLIGENCE operates within the Technology & Information and Internet industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:DEZIGN INTELLIGENCE
Position:Information Technology Executive
Region:Katunayake - Western Province, Western Province
Education:Confidential
Job Function:Information Technology
Seniority Level:Mid-Senior level
Salary:LKR 18.000 - LKR 40.000 per Month
Job Type:Full-time
Industry:Software Development

Job Description

  • Address user tickets regarding hardware, software, and networking.
  • Walk customers through installing applications and computer peripherals.
  • Ask targeted questions to diagnose problems.
  • Guide users with simple, step-by-step instructions.
  • Conduct remote troubleshooting.
  • Test alternative pathways until you resolve an issue.
  • Customize desktop applications to meet user needs.
  • Record technical issues and solutions in logs.
  • Direct unresolved issues to the next level of support personnel.
  • Follow up with clients to ensure their systems are functional.
  • Report customer feedback and potential product requests.
  • Help create technical documentation and manuals.
  • Conduct remote and physical troubleshooting

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Western Province
City Katunayake
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Job Application Information

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Company Information

DEZIGN INTELLIGENCE

DEZIGN INTELLIGENCE is a leading design and innovation company based in Sri Lanka. With a strong focus on creativity and strategic thinking, they provide cutting-edge design solutions for businesses of all sizes. Their team of experts combines artistic talent with technological expertise to deliver unique and impactful designs that help clients stand out in today’s competitive market. DEZIGN INTELLIGENCE is dedicated to pushing boundaries and setting new industry standards, making them a trusted partner for companies looking to elevate their brand presence through innovative design strategies.