Implementation Engineer – hSenid Business Solutions in Colombo, Western Province

Welcome to our job portal, where hSenid Business Solutions is offering exciting employment opportunities for the position of Implementation Engineer in the Western Province area. We are currently seeking Full-time candidates.

We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

At hSenid Business Solutions, we offer a competitive estimated salary of approximately රු. 15,000 - රු. 35,000 (per Month). However, please note that the final salary offer will be determined by the company based on various factors.

As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with hSenid Business Solutions, we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with hSenid Business Solutions. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Job Description

hSenidBiz is a leading HR Tech company focusing on the APAC, Africa, and Middle East regions. The Company’s roots are in Colombo, Sri Lanka, and has grown over the years with offices currently in the Philippines, Singapore, Bangladesh, and Australia. The Company’s signature “PeoplesHR” platform caters to over 1,450 public and private sector organizations in over 40 countries and is being used by over 1 Million users.

Job Description:

An Implementation Engineer is a professional responsible for the successful deployment and integration of software, systems, or products into a client’s environment. Their primary objective is to ensure a smooth transition from the pre-sales phase to the post-sales phase, working closely with the sales and customer support teams.

Key Responsibilities:

• Collaborate with sales and project management teams to understand customer requirements and create a detailed implementation plan that includes timelines, milestones, and resource allocation
• Install and configure software or hardware solutions according to the agreed-upon plan, ensuring compatibility with the client’s existing infrastructure and systems
• Provide support & guidance to the client on how to use the new solution effectively
• Assist clients with any technical issues or inquiries that may arise after implementation and provide solutions
• Maintain clear and effective communication with the client throughout the implementation process, providing regular updates and addressing any concerns or feedback.
• Work closely with cross-functional teams, including sales, customer support, and product development, to ensure a seamless customer experience and address any post-implementation issues
• Identify opportunities for process improvement and contribute to the enhancement of implementation methodologies and best practices

Skills and Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related academic qualification
• Proven experience in software or system implementation or in IT would be and added advantage
• Knowledge of various operating systems, databases, and network protocols
• Effective communication and interpersonal abilities
• Customer-focused mindset with a commitment to delivering high-quality service
• Project management skills and ability to handle multiple tasks simultaneously
• Flexibility and adaptability to work in a dynamic and fast-paced environment

Benefit

• Gaining experience
• Taught first
• Receiving a bonus for overtime

Application Requirements

• Good physical and mental health
• Minimum age 17 years
• Discipline and adherence to time
• Honest and responsible
• Good character
• Satisfaction in working and learning
• For other requirements, please check through the application form.

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