Help Desk Support Analyst – Applova Inc. in Colombo, Western Province
Applova Inc. is currently accepting applications for the position of Help Desk Support Analyst in the Western Province area. The job type available for this position is Full-time.
We are looking for candidates who possess proficient Information Technology skills and have a minimum of Entry level in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.
The company offers a competitive estimated salary of approximately රු. 16,000 - රු. 39,000 (per Month). However, it is important to note that the final salary offer may vary and is subject to the discretion of the company.
Applova Inc. operates within the Information Technology & Services industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.
Job Information
| Company: | Applova Inc. |
| Position: | Help Desk Support Analyst |
| Region: | Colombo - Western Province, Western Province |
| Education: | Confidential |
| Job Function: | Information Technology |
| Seniority Level: | Entry level |
| Salary: | LKR 15.500 - LKR 39.000 per Month |
| Job Type: | Full-time |
| Industry: | Information Technology & Services |
Job Description
Join the Pioneers in Revolutionary Restaurant Technology
Applova is a rapidly growing tech company that allows restaurants to take their business mobile with a customized order-ahead app, web ordering, and self-ordering kiosks. We are looking for a Service Desk Analyst to drive customer onboarding, troubleshoot, and ensure customer satisfaction.
Responsibilities:
- Troubleshoot and resolve customer queries
- Help customers with a smooth onboarding experience
- Set up menus in the system
- Respond to support requests promptly
- Coordinate with the team for customer support
Desired skills and experience:
- Excellent English communication skills
- Good analytical and data entry skills
- Business acumen and customer service approach
- Technology understanding and troubleshooting experience
- Minimum of 1 year in Customer Support
Selected candidates will work US hours with attractive remuneration and fringe benefits.
Please submit your CV to [email protected] and quote “Service Desk Analyst” in the subject line.
Application Requirements
- Good physical and mental health
- Minimum age 17 years
- Discipline and adherence to time
- Honest and responsible
- Good character
- Satisfaction in working and learning
- For other requirements, please check through the application form.
Company address
| Province | Western Province |
| City | Colombo |
| Full Address | APP Sri Lanka, WTC East Tower, Bank of Ceylon Mawatha, Colombo 00100, Sri Lanka |
| Google Map | Google Map |
Job Application Information
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