Help Desk Executive – Lkcareers in Colombo, Western Province
Company Lkcareers is offering job opportunities for the position of Help Desk Executive in the Western Province area. The job type available is Full-time.
We are looking for candidates who possess Business Development and Sales skills with Mid-Senior level experience. We value honesty, discipline, and responsibility in our employees.
The estimated salary offered by the company is quite competitive, around රු. 18,000 - රු. 40,000 (per Month). However, the salary may vary depending on the company's decision.
Lkcareers operates in the Human Resources Services industry. If you are interested in applying to this company, please proceed with your application.
Job Information
| Company: | Lkcareers |
| Position: | Help Desk Executive |
| Region: | Colombo - Western Province, Western Province |
| Education: | Confidential |
| Job Function: | Business Development and Sales |
| Seniority Level: | Mid-Senior level |
| Salary: | LKR 18.000 - LKR 40.000 per Month |
| Job Type: | Full-time |
| Industry: | Human Resources Services |
Job Description
- Contact production companies through emails and telephone calls on behalf of reputable music broadcasters to locate music cue sheets used for international airing
- Critically analyze and provide solutions for the queries raised by the Data Processing Teams or the relevant UK and USA clients
- Prepare daily, weekly, monthly, and quarterly progress reports
- Maintain clear records of the process followed in order to establish connections
- Organize files and directories in a structured manner for easy browsing
- Liaise between other teams in a cordial manner to resolve issues with meta data processing
- Report issues and developments in the internal system
- Follow up with the existing and new “Soundmouse Production Users” to complete the programs on Soundmouse Classic or NEO as part of the commission and other in-house tasks.
- Establish positive communication with the clients
Benefit
- Comfortable environment
- Taught when starting work
- Salary bonus for overtime
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Western Province |
| City | Colombo |
| Full Address | LKcareers, 7 Turnour Rd, Colombo 00800, Sri Lanka |
| Google Map | Google Map |
Job Application Information
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