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Head of Operations (BPO) – WPS Inplace in Colombo, Western Province

WPS Inplace
Published 4 hours ago

Company WPS Inplace is offering job opportunities for the position of Head of Operations (BPO) in the Western Province area. The job type available is Full-time.

We are looking for candidates who possess Management and Manufacturing skills with Executive experience. We value honesty, discipline, and responsibility in our employees.

WPS Inplace operates in the Human Resources Services industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:WPS Inplace
Position:Head of Operations (BPO)
Region:Colombo - Western Province, Western Province
Education:Confidential
Job Function:Management and Manufacturing
Seniority Level:Executive
Job Type:Full-time
Industry:Human Resources Services

Job Description

UK Time Shift

Key Responsibilities:

  • Lead and manage all operational activities across the organization.
  • Develop and implement operational strategies to achieve business goals.
  • Monitor KPIs and drive improvements in productivity.
  • Foster a culture of continuous improvement.
  • Collaborate with teams for seamless service delivery.
  • Manage budgets and resource allocation effectively.
  • Oversee recruitment, training, and development of staff.
  • Build strong client relationships and ensure compliance.

Qualifications:

  • Bachelor’s degree in Business Administration or related field; MBA preferred.
  • 5+ years in senior operations management, BPO experience preferred.
  • Strong leadership and communication skills.
  • Proficient in project management tools.
  • Ability to thrive in a dynamic environment.

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Western Province
City Colombo
Full Address WPS Inplace (Pvt) Ltd, WTC East Tower, Level 10, Bank of Ceylon Mawatha, Colombo, Sri Lanka
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Job Application Information

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Company Information

WPS Inplace

WPS Inplace is a renowned media company based in Sri Lanka, specializing in providing comprehensive and innovative media solutions. With a strong focus on delivering high-quality content across various platforms, WPS Inplace offers services such as content creation, digital marketing, and event coverage. The company is known for its creativity, professionalism, and dedication to exceeding client expectations. WPS Inplace’s team of experienced professionals is committed to delivering impactful media strategies to help businesses enhance their presence and engage audiences effectively.