Head of Contact Centre – Nations Trust Bank PLC in Colombo, Western Province
Nations Trust Bank PLC is currently accepting applications for the position of Head of Contact Centre in the Western Province area. We are actively seeking qualified candidates for this Full-time opportunity.
We are looking for individuals who possess strong Customer Service skills and have a minimum of Mid-Senior level in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.
The company offers a competitive estimated salary of approximately රු. 15,000 - රු. 35,000 (per Month). Please note that the final salary offer is subject to adjustment based on the company's evaluation.
Nations Trust Bank PLC operates within the Banking industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.
Job Information
| Company: | Nations Trust Bank PLC |
| Position: | Head of Contact Centre |
| Region: | Colombo - Western Province, Western Province |
| Education: | Confidential |
| Job Function: | Customer Service |
| Seniority Level: | Mid-Senior level |
| Salary: | LKR 15.000 - LKR 35.000 per Month |
| Job Type: | Full-time |
| Industry: | Banking and Financial Services |
Job Description
We are seeking a dynamic and experienced Head of Contact Centre to lead our team in providing exceptional customer service.
The ideal candidate will have a proven track record in managing a contact centre, possess strong leadership skills, and excel in communication.
Responsibilities include overseeing daily operations, implementing strategies to improve customer satisfaction, and managing a team of customer service representatives.
If you are a motivated individual with a passion for delivering excellence in customer service, we invite you to apply for this exciting opportunity.
Benefit
- Comfortable environment
- Taught when starting work
- Salary bonus for overtime
Application Requirements
- Good physical and mental health
- Minimum age 17 years
- Discipline and adherence to time
- Honest and responsible
- Good character
- Satisfaction in working and learning
- For other requirements, please check through the application form.
Company address
| Province | Western Province |
| City | Colombo |
| Full Address | Nations Trust Bank, 242 Union Pl, Colombo 00200, Sri Lanka |
| Google Map | Google Map |
Job Application Information
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