Guest Service Officer – Cinnamon Hotels & Resorts in Bentota, Southern Province
Cinnamon Hotels & Resorts is currently seeking applicants for the position of Guest Service Officer in the Southern Province area. The available job type for this position is Contract.
We are specifically looking for individuals who possess strong Management and Manufacturing skills and have a minimum of Entry level in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.
The company offers a competitive estimated salary of approximately රු. 16,000 - රු. 38,000 (per Month). However, it is important to note that the final salary offer may vary and is subject to the company's discretion.
Cinnamon Hotels & Resorts operates within the Travel Arrangements industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.
Job Information
| Company: | Cinnamon Hotels & Resorts |
| Position: | Guest Service Officer |
| Region: | Bentota - Southern Province, Southern Province |
| Education: | Confidential |
| Job Function: | Management and Manufacturing |
| Seniority Level: | Entry level |
| Salary: | LKR 16.000 - LKR 37.500 per Month |
| Job Type: | Contract |
| Industry: | Hospitality and Hotels and Motels |
Job Description
Company Description:
Cinnamon Hotels & Resorts is Sri Lanka’s largest hotel owner with a portfolio of 15 hotels and resorts in Sri Lanka and the Maldives. A member of John Keells Holdings PLC.
Role Description:
The Guest Service Officer manages reservations, check-ins, and check-outs, provides information to guests, handles complaints, and upsells services. Must anticipate guests’ needs and possess excellent communication, interpersonal, and problem-solving skills.
Qualifications:
– Guest Relations, Customer Service skills
– Effective Communication
– Receptionist Duties expertise
– Hospitality industry experience
– Multiple language proficiency (a plus)
– Customer-centric approach
– Strong problem-solving abilities
If you have experience in a hotel front desk role, strong communication skills, and a desire to provide excellent guest experiences, join our dynamic team at Cinnamon Hotels & Resorts.
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Southern Province |
| City | Bentota |
| Full Address | Cinnamon Bentota Beach, Galle Rd, Bentota 80500, Sri Lanka |
| Google Map | Google Map |
Job Application Information
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