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Guest Relations Supervisor – Sheraton Hotels & Resorts in Colombo, Western Province

Sheraton Hotels & Resorts
Published 7 months ago

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Welcome to our job portal, where Sheraton Hotels & Resorts is offering exciting employment opportunities for the position of Supervisor-Guest Relations in the Western Province area. We are currently seeking Full-time candidates.

We are looking for individuals who possess excellent Management and Manufacturing skills and have relevant Entry level in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

As a company operating in the Hospitality industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Sheraton Hotels & Resorts, we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with Sheraton Hotels & Resorts. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Company:Sheraton Hotels & Resorts
Position:Guest Relations Supervisor
Region:Colombo - Western Province, Western Province
Education:Confidential
Job Function:Management and Manufacturing
Seniority Level:Entry level
Job Type:Full-time
Industry:Hospitality

Job Description

We are currently seeking a dynamic and experienced individual to join our team as a Supervisor-Guest Relations. In this role, you will be responsible for ensuring exceptional guest experiences by overseeing the guest relations team and maintaining high standards of service.

Key responsibilities include resolving guest issues and concerns, training and coaching team members, and collaborating with other departments to enhance overall guest satisfaction.

The ideal candidate should have strong leadership skills, excellent communication abilities, and a passion for delivering outstanding customer service. Previous experience in a supervisory role within the hospitality industry is preferred.

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Western Province
City Colombo
Full Address Sheraton Colombo Hotel, 265 Galle Rd, Colombo 00300, Sri Lanka
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Job Application Information

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Company Information

Sheraton Hotels & Resorts

Industry: Hospitality

Sheraton Hotels & Resorts is a renowned luxury hotel chain with a global presence, offering exceptional hospitality and top-notch services to guests around the world. With a history of excellence and elegance, Sheraton is known for its upscale accommodations, exquisite dining options, and unrivaled amenities. From business travelers to leisure seekers, Sheraton caters to a diverse clientele with its signature blend of comfort and sophistication. Whether for a relaxing vacation or a successful business trip, Sheraton Hotels & Resorts is the perfect choice for discerning travelers seeking a premium hotel experience.