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Guest Relations Specialist – The Kingsbury in Colombo, Western Province

The Kingsbury
Published 5 months ago

Company The Kingsbury is offering job opportunities for the position of Guest Relations Specialist in the Western Province area. The job type available is Full-time.

We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.

The Kingsbury operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:The Kingsbury
Position:Guest Relations Specialist
Region:Colombo - Western Province, Western Province
Education:Confidential
Job Type:Full-time
Industry:Hospitality

Job Description

Company Description

The Kingsbury is an award-winning luxury hotel in Colombo, featuring 229 rooms and suites, and eight specialty restaurants. Guests can expect exceptional cuisine, entertainment, and genuine Sri Lankan hospitality. Internationally experienced teams in Food and Beverage, Banquet Services, and Housekeeping ensure that each guest experience is second to none.

Position: Guest Relations Specialist

Location: The Kingsbury Hotel

We are seeking experienced individuals to craft exceptional and memorable experiences for our valued guests. Our aim is to go above and beyond by leveraging our extensive array of services within our Guest Rooms, Food & Beverage Outlets, Banquet Halls, and Wellness Center.

Key Responsibilities:

  • Understand and anticipate guests’ needs and desires.
  • Design personalized and unforgettable experiences.
  • Utilize our diverse range of services to enhance guest satisfaction.

Requirements:

  • Outstanding skills in hospitality service.
  • Experience in the Hospitality or Airline industry.
  • Proficiency in English, Sinhala, and Tamil.
  • Friendly and approachable personality.
  • Commitment to excellence.
  • Strong attention to detail.
  • Creative and innovative mindset.

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Western Province
City Colombo
Full Address The Kingsbury Colombo, 48 Janadhipathi Mawatha, Colombo, Sri Lanka
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Job Application Information

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Company Information

The Kingsbury

Industry: Hospitality

The Kingsbury is a luxurious hotel located in the heart of Colombo, Sri Lanka. Offering world-class amenities and elegant accommodations, The Kingsbury is known for its exceptional service and stunning views of the Indian Ocean. With a range of dining options, spa facilities, and event spaces, the hotel caters to both leisure and business travelers. Its central location makes it convenient for exploring the city’s attractions and experiencing Sri Lankan culture. The Kingsbury Hotel is renowned for its sophisticated ambiance and commitment to providing guests with a truly unforgettable stay in Sri Lanka.