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Guest Relations Officer – Monarch Imperial in Western Province

Monarch Imperial
Published 4 weeks ago

Monarch Imperial is currently accepting applications for the position of Guest Relations Officer in the Western Province area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of Entry level in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

Monarch Imperial operates within the Hospitality industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:Monarch Imperial
Position:Guest Relations Officer
Region:Western Province
Education:Confidential
Seniority Level:Entry level
Job Type:Full-time
Industry:Hospitality

Job Description

Company Description:

Monarch Imperial is a luxury dining and convention center located in the scenic capital city of Sri Lanka, offering true Sri Lankan hospitality and international standards in cuisine and service.

Role Description:

This is a full-time on-site role for a Guest Relations Officer at Monarch Imperial in Western Province, Sri Lanka. The Officer will handle guest relations, ensure customer satisfaction, provide excellent service, perform receptionist duties, and maintain effective communication.

Qualifications:

  • Guest Relations, Customer Satisfaction, and Customer Service skills
  • Excellent Communication skills
  • Receptionist Duties proficiency
  • Experience in hospitality or customer-facing roles.
  • Strong interpersonal skills and a friendly disposition
  • Fluency in multiple languages is a plus
  • Diploma or certification in Hospitality Management or related field.

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

Region Western Province
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Job Application Information

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Company Information

Monarch Imperial

Industry: Hospitality

Monarch Imperial is a leading luxury hotel chain based in Sri Lanka, renowned for its exquisite accommodations and top-notch service. With properties in key tourist destinations across the country, Monarch Imperial offers guests a truly majestic experience, blending modern amenities with traditional charm. The company is committed to providing unparalleled hospitality and creating unforgettable memories for its guests. Whether you are seeking a relaxing getaway or a lavish event venue, Monarch Imperial promises a regal stay that exceeds expectations.