Guest Relations Manager – Quess Lanka in Kolombo, Provinsi Barat
Quess Lanka is currently seeking applicants for the position of Guest Relations Manager in the Provinsi Barat area. The available job type for this position is Full-time.
We are specifically looking for individuals who possess strong Customer Service skills and have a minimum of Mid-Senior level in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.
The company offers a competitive estimated salary of approximately රු. 16,000 - රු. 38,000 (per Month). However, it is important to note that the final salary offer may vary and is subject to the company's discretion.
Quess Lanka operates within the Hospitality and Hotels and Motels industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.
Job Information
| Company: | Quess Lanka |
| Position: | Guest Relations Manager |
| Region: | Kolombo - Provinsi Barat, Provinsi Barat |
| Education: | Confidential |
| Job Function: | Customer Service |
| Seniority Level: | Mid-Senior level |
| Salary: | LKR 16.000 - LKR 37.500 per Month |
| Job Type: | Full-time |
| Industry: | Staffing and Recruiting |
Job Description
One of the reputed 5-star hotels in Colombo is seeking a highly experienced candidate for the position of Guest Relations Manager.
Responsibilities:
- Oversee front desk operations, including guest check-in and check-out procedures
- Monitor and evaluate staff performance, providing feedback and coaching
- Coordinate with departments for seamless service delivery
- Maintain office supplies and security protocols
- Liaise with other departments to meet guest needs
- Maintain communication with guests, staff, and management
Qualifications:
- Degree in hospitality management or related field preferred
- 8-10 years of hospitality experience mandatory
- Ability to work under pressure and handle challenges calmly
- Strong leadership and team management skills
- Excellent communication and interpersonal skills
- High level of professionalism and customer service orientation
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Provinsi Barat |
| City | Kolombo |
| Google Map | Google Map |
Job Application Information
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