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Guest Relation Manager – Sheraton Hotels & Resorts in Colombo, Western Province

Sheraton Hotels & Resorts
Published 8 months ago

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Sheraton Hotels & Resorts is currently accepting applications for the position of Guest Relation Manager in the Western Province area. We are actively seeking qualified candidates for this Contract opportunity.

We are looking for individuals who possess strong Management and Manufacturing skills and have a minimum of Mid-Senior level in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

The company offers a competitive estimated salary of approximately රු. 17,000 - රු. 36,000 (per Month). Please note that the final salary offer is subject to adjustment based on the company's evaluation.

Sheraton Hotels & Resorts operates within the Hospitality industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:Sheraton Hotels & Resorts
Position:Guest Relation Manager
Region:Colombo - Western Province, Western Province
Education:Confidential
Job Function:Management and Manufacturing
Seniority Level:Mid-Senior level
Salary:LKR 17.000 - LKR 36.000 per Month
Job Type:Contract
Industry:Hospitality

Job Description

A Guest Relation Manager plays a vital role in enhancing guest experience and satisfaction at our establishment. The main responsibilities include managing guest feedback, resolving issues and complaints, and ensuring a positive interaction throughout their stay.

The ideal candidate should possess excellent communication and interpersonal skills, ability to handle stressful situations calmly, and provide exceptional customer service. Previous experience in the hospitality industry and fluency in multiple languages is preferred.

If you are passionate about creating memorable experiences for guests and possess the required skills, we invite you to join our team as a Guest Relation Manager.

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

Province Western Province
City Colombo
Full Address Sheraton Colombo Hotel, 265 Galle Rd, Colombo 00300, Sri Lanka
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Job Application Information

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Company Information

Sheraton Hotels & Resorts

Industry: Hospitality

Sheraton Hotels & Resorts is a renowned luxury hotel chain with a global presence, offering exceptional hospitality and top-notch services to guests around the world. With a history of excellence and elegance, Sheraton is known for its upscale accommodations, exquisite dining options, and unrivaled amenities. From business travelers to leisure seekers, Sheraton caters to a diverse clientele with its signature blend of comfort and sophistication. Whether for a relaxing vacation or a successful business trip, Sheraton Hotels & Resorts is the perfect choice for discerning travelers seeking a premium hotel experience.