Executive – Customer Experience (Call Center) – Lyceum Placements in Nugegoda, Western Province
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Lyceum Placements is currently seeking applicants for the position of Executive - Customer Experience (Call center) in the Western Province area. The available job type for this position is Full-time.
We are specifically looking for individuals who possess strong skills and have a minimum of Mid-Senior level in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.
The company offers a competitive estimated salary of approximately රු. 15,000 - රු. 35,000 (per Month). However, it is important to note that the final salary offer may vary and is subject to the company's discretion.
Lyceum Placements operates within the Education Administration Programs industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.
Job Information
Company: | Lyceum Placements |
Position: | Executive - Customer Experience (Call Center) |
Region: | Nugegoda - Western Province, Western Province |
Education: | Confidential |
Seniority Level: | Mid-Senior level |
Salary: | LKR 15.000 - LKR 35.000 per Month |
Job Type: | Full-time |
Industry: | Education Administration Programs |
Job Description
Role Description:
This is a full-time on-site role for a Customer Experience Executive located in Nugegoda. Responsible for exceptional customer support, tracking customer engagement points.
Job Description:
- Manage inquiries via phone, email, social media, and walk-ins promptly
- Stay updated on programs, self-study, and provide information when needed
- Guide contact points for different companies in the building
- Represent core values and brand as the first point of contact
Qualifications:
- Minimum one year experience, education sector experience preferred
- Excellent communication and computer skills
- Fluency in English and Sinhala, Tamil proficiency a plus
- Strong interpersonal skills, enthusiasm, attention to detail
Company: Lyceum Placements
Benefit
- Comfortable environment
- Taught when starting work
- Salary bonus for overtime
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
Province | Western Province |
City | Nugegoda |
Full Address | Lyceum Placements - Study Abroad Consultants, 266 Old Kottawa Rd, Nugegoda 10250, Sri Lanka |
Google Map | Google Map |
Job Application Information
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