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Executive – Customer Experience (Call Center) – Lyceum Placements in Nugegoda, Western Province

Lyceum Placements
Published 7 months ago

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Lyceum Placements is currently seeking applicants for the position of Executive - Customer Experience (Call center) in the Western Province area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of Mid-Senior level in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

The company offers a competitive estimated salary of approximately රු. 15,000 - රු. 35,000 (per Month). However, it is important to note that the final salary offer may vary and is subject to the company's discretion.

Lyceum Placements operates within the Education Administration Programs industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:Lyceum Placements
Position:Executive - Customer Experience (Call Center)
Region:Nugegoda - Western Province, Western Province
Education:Confidential
Seniority Level:Mid-Senior level
Salary:LKR 15.000 - LKR 35.000 per Month
Job Type:Full-time
Industry:Education Administration Programs

Job Description

Role Description:

This is a full-time on-site role for a Customer Experience Executive located in Nugegoda. Responsible for exceptional customer support, tracking customer engagement points.

Job Description:

  • Manage inquiries via phone, email, social media, and walk-ins promptly
  • Stay updated on programs, self-study, and provide information when needed
  • Guide contact points for different companies in the building
  • Represent core values and brand as the first point of contact

Qualifications:

  • Minimum one year experience, education sector experience preferred
  • Excellent communication and computer skills
  • Fluency in English and Sinhala, Tamil proficiency a plus
  • Strong interpersonal skills, enthusiasm, attention to detail

Company: Lyceum Placements

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Western Province
City Nugegoda
Full Address Lyceum Placements - Study Abroad Consultants, 266 Old Kottawa Rd, Nugegoda 10250, Sri Lanka
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Job Application Information

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Company Information

Lyceum Placements

Lyceum Placements is a leading recruitment agency based in Sri Lanka, specializing in connecting talented professionals with top companies. With a focus on providing exceptional services to both candidates and employers, Lyceum Placements offers a range of recruitment solutions tailored to meet the unique needs of each client. Their experienced team of recruiters ensures a smooth and efficient placement process, helping individuals find rewarding career opportunities and companies secure skilled and qualified employees. Trusted for their professionalism and integrity, Lyceum Placements is a reliable partner for all your staffing needs.