Customer Technical Support Engineer – Applova Inc. in Colombo, Western Province

Welcome to our job portal, where Applova Inc. is offering exciting employment opportunities for the position of Customer Technical Support Engineer in the Western Province area. We are currently seeking Full-time candidates.

We are looking for individuals who possess excellent Information Technology skills and have relevant Entry level in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

At Applova Inc., we offer a competitive estimated salary of approximately රු. 17,000 - රු. 36,000 (per Month). However, please note that the final salary offer will be determined by the company based on various factors.

As a company operating in the Information Technology & Services industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Applova Inc., we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with Applova Inc.. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Company:	Applova Inc.
Position:	Customer Technical Support Engineer
Region:	Colombo - Western Province, Western Province
Education:	Confidential
Job Function:	Information Technology
Seniority Level:	Entry level
Salary:	LKR 17.000 - LKR 36.000 per Month
Job Type:	Full-time
Industry:	Information Technology & Services

Job Description

Join the Pioneers in Revolutionary Restaurant Technology

Step into a world where technology and dining converge. At Applova, we’re reshaping the restaurant landscape with our bespoke mobile ordering apps, intuitive web platforms, and state-of-the-art self-service kiosks. If technology and service are your passion, we have the perfect opportunity for you.

The Role

As a Customer Solutions Engineer, you are the linchpin connecting our clients to tailored solutions. With your technical expertise and customer service acumen, you’ll ensure every client maximizes the benefits of our innovative products, driving customer satisfaction and loyalty.

Your Responsibilities

– Diagnose and resolve technical inquiries, turning each challenge into an opportunity for growth.

– Lead the onboarding journey, ensuring each client is equipped to unlock the full potential of Applova’s suite.

– Configure and optimize menus in the system.

– Swiftly respond to support requests.

– Collaborate with a team of innovators, contributing to the evolution of client support.

Your Skills and Experience

– Eloquent communication in English.

– Sharp analytical abilities to dissect and solve complex technical issues.

– Proficient data entry skills.

– A harmony of business insight and an unwavering commitment to customer service.

– A knack for technology and troubleshooting, with at least 2 years of experience in a technical support role.

Note: Be prepared to align with US work hours and be rewarded with a competitive compensation package and a spectrum of benefits tailored to celebrate your contributions.

Take the Leap

Send your CV to [email protected] with “Customer Support Engineer” in the subject line. Embark on a journey where your technical expertise meets unmatched innovation

Application Requirements

• Relevant formal education
• Work experience in the related industry is a plus
• Ability to adapt and learn quickly

Company address

Province	Western Province
City	Colombo
Full Address	APP Sri Lanka, WTC East Tower, Bank of Ceylon Mawatha, Colombo 00100, Sri Lanka
Google Map	Google Map