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Customer support/L1 Technical Support Agent – Mad Mobile LK in Colombo, Western Province

Mad Mobile LK
Published 7 months ago

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Mad Mobile LK is thrilled to announce job openings for the position of Customer support/L1 Technical Support Agent in the Western Province area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent Customer Service skills and a minimum of Mid-Senior level in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

We take pride in offering a competitive estimated salary of approximately රු. 15,000 - රු. 35,000 (per Month). However, please note that the final salary offer is subject to the company's evaluation.

At Mad Mobile LK, we operate in the IT Services and IT Consulting industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Mad Mobile LK.

Job Information

Company:Mad Mobile LK
Position:Customer support/L1 Technical Support Agent
Region:Colombo - Western Province, Western Province
Education:Confidential
Job Function:Customer Service
Seniority Level:Mid-Senior level
Salary:LKR 15.000 - LKR 35.000 per Month
Job Type:Full-time
Industry:IT Services and IT Consulting and Software Development

Job Description

We are seeking a dedicated individual to join our team as a Customer Support/L1 Technical Support Agent. In this role, you will be responsible for providing exceptional customer service and technical assistance to our clients.

Key responsibilities include responding to customer inquiries, troubleshooting technical issues, and escalating complex problems to the appropriate team members. Strong communication skills and a passion for helping others are essential for success in this position.

If you have a background in customer support or technical assistance, and are looking for a rewarding opportunity to grow in a dynamic work environment, we encourage you to apply.

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Western Province
City Colombo
Full Address Mad Mobile LK, 30 Sri Uttarananda Mawatha, Colombo 00300, Sri Lanka
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Job Application Information

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Company Information

Mad Mobile LK

Mad Mobile LK is a leading technology company based in Sri Lanka, specializing in mobile app development and digital solutions. With a strong focus on innovation and customer satisfaction, Mad Mobile LK offers cutting-edge mobile applications for businesses and individuals. Their team of talented professionals is dedicated to creating user-friendly and innovative solutions that meet the needs of clients across various industries. Mad Mobile LK is committed to providing top-notch services and staying ahead of the digital trends to ensure their clients’ success in the competitive market.