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Customer Support Intern – Otelier in Colombo, Western Province

Otelier
Published 5 months ago

Otelier is currently seeking applicants for the position of Customer Support Intern in the Western Province area. The available job type for this position is Internship.

We are specifically looking for individuals who possess strong Other skills and have a minimum of Internship in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

The company offers a competitive estimated salary of approximately රු. 16,000 - රු. 39,000 (per Month). However, it is important to note that the final salary offer may vary and is subject to the company's discretion.

Otelier operates within the Hospitality industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:Otelier
Position:Customer Support Intern
Region:Colombo - Western Province, Western Province
Education:Confidential
Job Function:Other
Seniority Level:Internship
Salary:LKR 15.500 - LKR 39.000 per Month
Job Type:Internship
Industry:Hospitality

Job Description

Description:

At Otelier, we prioritize data and efficiency to enhance hotel operations, enabling hoteliers to focus on hospitality. Join us in revolutionizing the industry by optimizing operations, facilitating decision-making, and automating tasks. This role offers a chance to shape the future of hospitality by leveraging data effectively.

Responsibilities:

  • Provide technical support to customers.
  • Diagnose and troubleshoot software issues.
  • Document customer interactions and technical problems.
  • Collaborate with senior staff to resolve complex issues.
  • Contribute to continuous improvement initiatives.

Requirements:

  • Enrolled in a BSc program in Computer Science or related field.
  • Strong problem-solving and attention to detail.
  • Excellent written and verbal communication skills.
  • Ability to work independently and as part of a team.
  • Customer-focused with positive attitude.
  • Experience in databases (SQL, MongoDB) and development (Python) is a plus.

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Western Province
City Colombo
Full Address 55TG Boutique Suites Colombo, 55 Lionel Edirisinghe Mawatha, Colombo 00500, Sri Lanka
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Job Application Information

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Company Information

Otelier

Industry: Hospitality

Otelier is a leading hospitality company in Sri Lanka, offering luxurious accommodations and personalized services to guests. With a focus on exceptional customer experience, Otelier manages hotels and resorts that provide a blend of comfort, style, and local culture. The company’s commitment to quality and innovation has made it a preferred choice for both leisure and business travelers. Otelier prides itself on creating memorable stays for guests, with a range of amenities and activities to cater to diverse preferences. Discover the essence of hospitality with Otelier in the beautiful landscapes of Sri Lanka.