Customer Support Executives – Exesmart in Colombo, Western Province

Exesmart is currently accepting applications for the position of Customer Support Executives in the Western Province area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of Entry level in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

Exesmart operates within the Software Development industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:	Exesmart
Position:	Customer Support Executives
Region:	Colombo - Western Province, Western Province
Education:	Confidential
Seniority Level:	Entry level
Job Type:	Full-time
Industry:	Software Development

Job Description

Company Description:

Exesmart, founded in 2016 in Sri Lanka, is an enterprise software provider offering the latest IT solutions to small to medium organizations. Exesmart is trusted for its commitment to transforming businesses with innovative software solutions.

Role Description:

This full-time hybrid role at Exesmart in Colombo involves providing online support, ensuring customer satisfaction, offering technical support, and delivering excellent customer service on a daily basis.

Qualifications:

• Customer Support and Customer Service skills
• Experience in Online Support
• Technical Support expertise
• Strong problem-solving and communication skills
• Knowledge of CRM systems and helpdesk software
• Bachelor’s degree in a related field

Benefit

• Comfortable environment
• Taught when starting work
• Salary bonus for overtime

Application Requirements

• Relevant formal education
• Work experience in the related industry is a plus
• Ability to adapt and learn quickly

Company address

Province	Western Province
City	Colombo
Google Map	Google Map