Customer Support Executive – AL Madina Travels & Tours (Pvt) Ltd in Colombo, Western Province

Welcome to our job portal, where AL Madina Travels & Tours (Pvt) Ltd is offering exciting employment opportunities for the position of Customer Support Executive in the Western Province area. We are currently seeking Full-time candidates.

We are looking for individuals who possess excellent skills and have relevant Entry level in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

At AL Madina Travels & Tours (Pvt) Ltd, we offer a competitive estimated salary of approximately රු. 17,000 - රු. 36,000 (per Month). However, please note that the final salary offer will be determined by the company based on various factors.

As a company operating in the Travel Arrangements industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with AL Madina Travels & Tours (Pvt) Ltd, we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with AL Madina Travels & Tours (Pvt) Ltd. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Company:	AL Madina Travels & Tours (Pvt) Ltd
Position:	Customer Support Executive
Region:	Colombo - Western Province, Western Province
Education:	Confidential
Seniority Level:	Entry level
Salary:	LKR 17.000 - LKR 36.000 per Month
Job Type:	Full-time
Industry:	Travel Arrangements

Job Description

AL Madina Travels & Tours (Pvt) Ltd is a leading Travel Company in Colombo, Sri Lanka, specializing in Airline ticketing and related services. We are currently seeking a highly motivated CUSTOMER SUPPORT EXECUTIVE to join our team in Colombo.

Responsibilities:

• Receive and document all incoming calls, mail, and deliveries, directing them appropriately
• Manage calls and guide customers to suitable tour/visa packages
• Welcome and assist visitors in finding the right staff offices
• Available to work flexible hours
• Demonstrate strong organization, self-motivation, and ability to work independently

Qualifications:

• Minimum 2 years’ experience in air-ticketing and basic travel services knowledge
• Strong communication skills in English, Tamil, and additional languages preferred
• Minimum qualification GCE A/L
• Basic computer skills

Benefit

• Comfortable environment
• Taught when starting work
• Salary bonus for overtime

Application Requirements

• Relevant formal education
• Work experience in the related industry is a plus
• Ability to adapt and learn quickly

Company address

Province	Western Province
City	Colombo
Full Address	Al Madina, 11 34th Ln, Colombo 00300, Sri Lanka
Google Map	Google Map