Customer Support Engineer – Onboarding – Applova Inc. in Colombo, Western Province
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Applova Inc. is currently accepting applications for the position of Customer Support Engineer - Onboarding in the Western Province area. The job type available for this position is Full-time.
We are looking for candidates who possess proficient Information Technology skills and have a minimum of Entry level in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.
The company offers a competitive estimated salary of approximately රු. 16,000 - රු. 39,000 (per Month). However, it is important to note that the final salary offer may vary and is subject to the discretion of the company.
Applova Inc. operates within the Information Technology & Services industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.
Job Information
| Company: | Applova Inc. |
| Position: | Customer Support Engineer - Onboarding |
| Region: | Colombo - Western Province, Western Province |
| Education: | Confidential |
| Job Function: | Information Technology |
| Seniority Level: | Entry level |
| Salary: | LKR 15.500 - LKR 39.000 per Month |
| Job Type: | Full-time |
| Industry: | Information Technology & Services |
Job Description
Join the Pioneers in Revolutionary Restaurant Technology
Step into a world where technology and dining converge. At Applova, we’re reshaping the restaurant landscape with our bespoke mobile ordering apps, intuitive web platforms, and state-of-the-art self-service kiosks. If technology and service are your passion, we have the perfect opportunity for you.
The Role:
As a Customer Support Engineer – Onboarding at Applova, you will ensure smooth adoption of our solutions for our customers. Facilitate the setup, configuration, implementation, and troubleshooting processes for our products, fostering strong client relationships and exceptional user experiences.
Your Responsibilities:
- Lead the onboarding journey for clients
- Understand and implement customer requirements
- Diagnose and resolve technical inquiries
- Configure and optimize menus
- Swiftly respond to support requests
- Collaborate with the team on client support evolution
Your Skills and Experience:
- Excellent English communication
- Strong analytical abilities
- Attention to detail
- Business insight with commitment to customer service
- Minimum 2 years of technical support experience
Note: Be ready to align with US work hours and enjoy a competitive compensation package and benefits.
Take the Leap:
Send your CV to [email protected] with “Customer Solutions Engineer” in the subject line. Join us on a journey where technical expertise meets unmatched innovation.
Application Requirements
- Physically and mentally healthy
- Minimum age of 17 years
- Disciplined and punctual
- Honest and responsible
- Good personality
- Enthusiasm in working and learning
- For other requirements, please check through the job form.
Company address
| Province | Western Province |
| City | Colombo |
| Full Address | APP Sri Lanka, WTC East Tower, Bank of Ceylon Mawatha, Colombo 00100, Sri Lanka |
| Google Map | Google Map |
Job Application Information
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