Customer Support Engineer – Applova Inc. in Colombo, Western Province
Company Applova Inc. is offering job opportunities for the position of Customer Support Engineer (SL) in the Western Province area. The job type available is Full-time.
We are looking for candidates who possess Information Technology skills with Entry level experience. We value honesty, discipline, and responsibility in our employees.
The estimated salary offered by the company is quite competitive, around රු. 18,000 - රු. 40,000 (per Month). However, the salary may vary depending on the company's decision.
Applova Inc. operates in the Information Technology & Services industry. If you are interested in applying to this company, please proceed with your application.
Job Information
| Company: | Applova Inc. |
| Position: | Customer Support Engineer |
| Region: | Colombo - Western Province, Western Province |
| Education: | Confidential |
| Job Function: | Information Technology |
| Seniority Level: | Entry level |
| Salary: | LKR 18.000 - LKR 40.000 per Month |
| Job Type: | Full-time |
| Industry: | Information Technology & Services |
Job Description
Applova is a rapidly growing tech company that enables restaurants to expand their business through a customized order-ahead app, web ordering, and self-ordering kiosks. Join us and be part of revolutionizing the mobile store app industry, helping restaurants increase visibility, differentiate from competitors, and build customer loyalty. Be a key player in our all-in-one hardware/software point-of-sale kiosk solution that streamlines order processing and integrates with top payment partners.
We are seeking a Customer Support Engineer to join our team and drive customer onboarding, troubleshoot, and ensure customer satisfaction.
Responsibilities:
- Troubleshoot and resolve customer queries
- Assist customers with app onboarding
- Setup customer menus in the system
- Respond promptly to customer support requests
- Collaborate with the team to provide necessary support
Desired Skills and Experience:
- Excellent English communication skills
- Strong analytical skills
- Efficient data entry skills
- Business acumen and customer service focus
- Ability to troubleshoot technical issues
- Minimum 2 years of customer support experience
Selected candidates will work US hours and receive competitive remuneration and benefits.
Please submit your CV to [email protected] with the subject “Customer Support Specialist.”
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Western Province |
| City | Colombo |
| Full Address | APP Sri Lanka, WTC East Tower, Bank of Ceylon Mawatha, Colombo 00100, Sri Lanka |
| Google Map | Google Map |
Job Application Information
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