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Customer Success Manager – hSenid Business Solutions in Colombo, Western Province

hSenid Business Solutions
Published 3 months ago

Company hSenid Business Solutions is offering job opportunities for the position of Manager - Customer Success in the Western Province area. The job type available is Full-time.

We are looking for candidates who possess skills with Entry level experience. We value honesty, discipline, and responsibility in our employees.

The estimated salary offered by the company is quite competitive, around රු. 17,000 - රු. 36,000 (per Month). However, the salary may vary depending on the company's decision.

hSenid Business Solutions operates in the Software Development industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:hSenid Business Solutions
Position:Customer Success Manager
Region:Colombo - Western Province, Western Province
Education:Confidential
Seniority Level:Entry level
Salary:LKR 17.000 - LKR 36.000 per Month
Job Type:Full-time
Industry:Software Development

Job Description

We are seeking a talented Manager to join our Customer Success team. In this role, you will be responsible for leading a team of Customer Success Representatives to ensure customer satisfaction and retention. Key responsibilities include overseeing customer onboarding, providing support, and identifying areas for improvement.

The ideal candidate should have at least 3 years of experience in a similar role, strong leadership skills, and a passion for delivering exceptional customer service. Excellent communication and problem-solving skills are essential for success in this position.

  • Lead and mentor a team of Customer Success Representatives
  • Develop strategies to enhance customer satisfaction and loyalty
  • Collaborate with cross-functional teams to address customer needs

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Western Province
City Colombo
Full Address hSenid Business Solutions, Off Off, 2nd Floor, Scanwell Building, 67/1, Hudson Road, Perahera Mawatha, Colombo 00300, Sri Lanka
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Job Application Information

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Company Information

hSenid Business Solutions

hSenid Business Solutions is a leading software development company based in Sri Lanka. With a focus on innovation and technology, hSenid offers a range of cutting-edge solutions for businesses worldwide. Their expertise in HR, mobile, and cloud technology has made them a trusted partner for organizations looking to streamline their operations. hSenid’s commitment to quality and customer satisfaction sets them apart in the industry, making them a top choice for companies seeking reliable and efficient software solutions.