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Customer Success Executive – IDS Next Business Solutions Pvt Ltd in Colombo, Western Province

IDS Next Business Solutions Pvt Ltd
Published 4 months ago

IDS Next Business Solutions Pvt Ltd is currently accepting applications for the position of Customer Success Executive in the Western Province area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

The company offers a competitive estimated salary of approximately රු. 16,000 - රු. 38,000 (per Month). However, it is important to note that the final salary offer may vary and is subject to the discretion of the company.

IDS Next Business Solutions Pvt Ltd operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:IDS Next Business Solutions Pvt Ltd
Position:Customer Success Executive
Region:Colombo - Western Province, Western Province
Education:Confidential
Salary:LKR 16.000 - LKR 37.500 per Month
Job Type:Full-time
Industry:Software Development

Job Description

Are you passionate about delivering exceptional customer experiences and helping clients succeed? We are looking for a Customer Success Executive to join our dynamic team. In this role, you will be responsible for building and maintaining strong relationships with our clients, ensuring their satisfaction, and driving business growth.

Key responsibilities include onboarding new clients, providing product demonstrations, resolving customer inquiries, and gathering feedback to improve our services. The ideal candidate should have excellent communication skills, a strong problem-solving mindset, and a proactive approach to customer success.

  • Onboard new clients and ensure smooth implementation
  • Provide product demonstrations and training sessions
  • Address customer inquiries and support requests promptly
  • Collect and analyze customer feedback to enhance customer satisfaction

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

Province Western Province
City Colombo
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Job Application Information

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Company Information

IDS Next Business Solutions Pvt Ltd

IDS Next Business Solutions Pvt Ltd is a leading provider of cutting-edge technology solutions for the hospitality industry. Based in Sri Lanka, the company offers innovative software solutions to enhance hotel operations, revenue management, and guest experiences. With a focus on research and development, IDS Next is committed to delivering comprehensive and customizable solutions to meet the evolving needs of the hospitality sector. Their extensive experience and expertise make them a trusted partner for hotels and resorts looking to streamline operations and boost profitability. IDS Next Business Solutions Pvt Ltd is dedicated to driving digital transformation in the hospitality industry.