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Customer Success Executive – Better HR in Colombo, Western Province

Better HR
Published 2 months ago

Better HR is currently accepting applications for the position of Customer Success Executive in the Western Province area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of Entry level in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

The company offers a competitive estimated salary of approximately රු. 16,000 - රු. 38,000 (per Month). Please note that the final salary offer is subject to adjustment based on the company's evaluation.

Better HR operates within the Technology & Information and Internet industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:Better HR
Position:Customer Success Executive
Region:Colombo - Western Province, Western Province
Education:Confidential
Seniority Level:Entry level
Salary:LKR 15.800 - LKR 38.000 per Month
Job Type:Full-time
Industry:Information and Internet, Technology

Job Description

Position: Customer Success Executive

Company: Better HR

What’s Better HR?

Better HR is a modern HR and Payroll software simplifying HR processes like employee management, attendance, leave, and payroll. Serving over 200 companies in Myanmar, Sri Lanka, Vietnam, and the Maldives with 20,00+ employees.

Why Better HR?

Join an innovative software company in Sri Lanka and Myanmar for a dynamic work culture, learning opportunities, and supportive team. Start a fulfilling career at Better HR with growth potential and a vibrant work environment.

Job Description

  • Handle customer inquiries through various channels
  • Resolve complaints and provide solutions
  • Maintain customer databases and records
  • Collaborate with internal departments
  • Provide feedback for process improvement

Job Requirements

  • Customer service knowledge
  • Strong communication and problem-solving skills
  • Product expertise
  • Interpersonal skills

Office Location: Bambalapitiya

Working Days: Monday to Friday

Working Hours: 9am to 5pm

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Western Province
City Colombo
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Job Application Information

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Company Information

Better HR

Better HR is a leading human resources company in Sri Lanka, offering comprehensive HR solutions to businesses of all sizes. With a strong focus on employee development and organizational effectiveness, Better HR helps companies improve their workforce management practices and achieve their business goals. With a team of experienced HR professionals, Better HR provides services such as recruitment, training, performance management, and compliance support. Trusted by numerous clients for their expertise and dedication, Better HR is committed to delivering high-quality HR solutions tailored to meet the unique needs of each organization.