Customer Service Specialist – Vida Medical in Colombo, Western Province
Vida Medical is currently accepting applications for the position of Customer Service Specialist in the Western Province area. We are actively seeking qualified candidates for this Full-time opportunity.
We are looking for individuals who possess strong skills and have a minimum of Entry level in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.
Vida Medical operates within the Hospitals and Health Care industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.
Job Information
| Company: | Vida Medical |
| Position: | Customer Service Specialist |
| Region: | Colombo - Western Province, Western Province |
| Education: | Confidential |
| Seniority Level: | Entry level |
| Job Type: | Full-time |
| Industry: | Hospitals and Health Care |
Job Description
Company Description
Vida Medical is a patient care service in Sri Lanka, situated in Colombo. We are committed to providing healthcare services with care, emphasizing quality and innovation to enhance the healthcare experience. Our services encompass consultation, channeling, in-house and mobile ambulatory care with OPD services, aiming to offer premium medical solutions.
Role Description
This full-time on-site role entails being a Customer Service Specialist at Vida Medical. Responsibilities include delivering top-notch customer support, ensuring customer satisfaction, addressing inquiries, resolving concerns, and maintaining professional phone etiquette while offering an exceptional customer service experience at our Colombo office.
Qualifications
- Customer Support, Satisfaction, and Service skills
- Experience in delivering exceptional customer experiences
- Proficiency in maintaining professional phone etiquette
- Strong communication and interpersonal skills
- Effective addressing of customer inquiries and concerns
- Ability to thrive in a fast-paced environment
- Healthcare industry experience is beneficial
- Fluency in English and Sinhala languages is preferred
Note: Night shifts are required for this role.
Benefit
- Comfortable environment
- Taught when starting work
- Salary bonus for overtime
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Western Province |
| City | Colombo |
| Full Address | Vida Clinic & Ambulance Service, 33 Deal Place A, Colombo 00300, Sri Lanka |
| Google Map | Google Map |
Job Application Information
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