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Customer Service Specialist – Oceans in Colombo, Western Province

Oceans
Published 2 months ago

Oceans is currently seeking applicants for the position of Customer Service Specialist in the Western Province area. The available job type for this position is Contract.

We are specifically looking for individuals who possess strong Customer Service skills and have a minimum of Mid-Senior level in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

The company offers a competitive estimated salary of approximately රු. 16,000 - රු. 38,000 (per Month). However, it is important to note that the final salary offer may vary and is subject to the company's discretion.

Oceans operates within the Technology & Information and Internet industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:Oceans
Position:Customer Service Specialist
Region:Colombo - Western Province, Western Province
Education:Confidential
Job Function:Customer Service
Seniority Level:Mid-Senior level
Salary:LKR 15.800 - LKR 38.000 per Month
Job Type:Contract
Industry:Outsourcing and Offshoring Consulting

Job Description

Are you passionate about providing excellent customer service and solving problems? We are currently seeking a Customer Service Specialist to join our team.

Key Responsibilities:

  • Responding to customer inquiries via phone, email, and in-person
  • Resolving customer complaints and issues in a professional manner
  • Providing product information and handling customer orders

Requirements:

  • Excellent communication skills
  • Strong problem-solving abilities
  • Customer-focused with a positive attitude

If you are ready to join a dynamic team and make a difference in customers’ lives, send your CV and cover letter to [email address] by [application deadline].

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Western Province
City Colombo
Full Address The Ocean Colombo, 40 Melbourne Ave, Colombo 00400, Sri Lanka
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Job Application Information

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Company Information

Oceans

Oceans is a leading tourism and hospitality company based in Sri Lanka, specializing in providing unforgettable travel experiences. With a strong emphasis on sustainability and responsible tourism practices, Oceans offers a wide range of services including luxury accommodation, guided tours, and eco-friendly activities. The company is renowned for its commitment to preserving the natural beauty of Sri Lanka’s coastal areas while offering top-notch services to travelers. Oceans aims to create memorable holidays for visitors while promoting environmental conservation and supporting local communities.