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Customer Service Specialist – Next Level Education in Jaffna, Northern Province

Next Level Education
Published 2 months ago

Welcome to our job portal, where Next Level Education is offering exciting employment opportunities for the position of Customer Service Specialist in the Northern Province area. We are currently seeking Full-time candidates.

We are looking for individuals who possess excellent skills and have relevant Entry level in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

At Next Level Education, we offer a competitive estimated salary of approximately රු. 16,000 - රු. 38,000 (per Month). However, please note that the final salary offer will be determined by the company based on various factors.

As a company operating in the Education Administration Programs industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Next Level Education, we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with Next Level Education. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Company:Next Level Education
Position:Customer Service Specialist
Region:Jaffna - Northern Province, Northern Province
Education:Confidential
Seniority Level:Entry level
Salary:LKR 15.800 - LKR 38.000 per Month
Job Type:Full-time
Industry:Education Administration Programs

Job Description

Company Description

Welcome to Next Level Education (PVT) LTD, a leading education consultancy based in Jaffna. Our mission is to provide personalized support and guidance to students of all ages and backgrounds as they navigate the complex world of education. We offer college counseling, test preparation, and academic coaching services to help students achieve their full potential.

Role Description

This is a full-time on-site role for a Customer Service Specialist at Next Level Education in Jaffna. The Customer Service Specialist will be responsible for providing exceptional customer support, ensuring customer satisfaction, and delivering a positive customer experience on a daily basis.

Qualifications

  • Customer Support and Customer Service skills
  • Experience in maintaining high levels of customer satisfaction
  • Proficiency in phone etiquette
  • Strong focus on customer experience
  • Excellent communication and interpersonal skills
  • Ability to effectively manage customer inquiries and resolve issues
  • Experience in the education industry is a plus
  • Bachelor’s degree in a relevant field

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Northern Province
City Jaffna
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Job Application Information

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Company Information

Next Level Education

Next Level Education is a leading educational institution in Sri Lanka, dedicated to providing high-quality and innovative learning solutions. With a focus on personalized education and cutting-edge technology, Next Level Education offers a wide range of academic programs and professional courses. The institution’s experienced faculty members and state-of-the-art facilities ensure that students receive a well-rounded education that prepares them for success in their chosen fields. Next Level Education is committed to nurturing the next generation of leaders and creating a supportive learning environment that fosters growth and excellence.