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Customer Service Specialist – Next Level Education in Batticaloa, Eastern Province

Next Level Education
Published 6 hours ago

Next Level Education is thrilled to announce job openings for the position of Customer Service Specialist in the Eastern Province area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent skills and a minimum of Entry level in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

We take pride in offering a competitive estimated salary of approximately රු. 18,000 - රු. 40,000 (per Month). However, please note that the final salary offer is subject to the company's evaluation.

At Next Level Education, we operate in the Education Administration Programs industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Next Level Education.

Job Information

Company:Next Level Education
Position:Customer Service Specialist
Region:Batticaloa - Eastern Province, Eastern Province
Education:Confidential
Seniority Level:Entry level
Salary:LKR 18.000 - LKR 40.000 per Month
Job Type:Full-time
Industry:Education Administration Programs

Job Description

Company Description: Welcome to Next Level Education (PVT) LTD, a leading education consultancy in Batticaloa dedicated to helping students achieve their full potential. Our team provides personalized support and guidance, offering services such as college counseling, test preparation, and academic coaching.

Role Description: This full-time on-site role involves being a Customer Service Specialist at Next Level Education in Batticaloa. Responsibilities include providing support to students, maintaining high customer satisfaction, phone etiquette, and delivering excellent daily customer service.

Qualifications:

  • Customer Support and Customer Satisfaction skills
  • Phone Etiquette and Customer Service experience
  • Customer Experience knowledge
  • Strong communication and interpersonal skills
  • Ability to multitask and prioritize effectively
  • Previous customer service experience
  • Knowledge of the education industry (preferred)
  • High school diploma or equivalent required

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Eastern Province
City Batticaloa
Full Address Next Level Education, 525 Trincomalee Hwy, Batticaloa 30000, Sri Lanka
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Job Application Information

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Company Information

Next Level Education

Next Level Education is a leading educational institution in Sri Lanka, dedicated to providing high-quality and innovative learning solutions. With a focus on personalized education and cutting-edge technology, Next Level Education offers a wide range of academic programs and professional courses. The institution’s experienced faculty members and state-of-the-art facilities ensure that students receive a well-rounded education that prepares them for success in their chosen fields. Next Level Education is committed to nurturing the next generation of leaders and creating a supportive learning environment that fosters growth and excellence.