Customer Service Specialist – Alpho Lanka in Colombo, Western Province
Welcome to our job portal, where Alpho Lanka is offering exciting employment opportunities for the position of Customer Service Specialist in the Western Province area. We are currently seeking Full-time candidates.
We are looking for individuals who possess excellent skills and have relevant Entry level in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.
As a company operating in the Capital Markets industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Alpho Lanka, we encourage you to submit your application directly through our website.
Join our growing team and embark on a fulfilling career journey with Alpho Lanka. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.
Job Information
| Company: | Alpho Lanka |
| Position: | Customer Service Specialist |
| Region: | Colombo - Western Province, Western Province |
| Education: | Confidential |
| Seniority Level: | Entry level |
| Job Type: | Full-time |
| Industry: | Capital Markets |
Job Description
Company Description: Alpho Lanka is a leading Business Process Outsourcing (BPO) provider based in Colombo. They focus on delivering exceptional service and innovative solutions to enhance business processes, efficiency, customer satisfaction, and growth.
Role Description: This is a full-time on-site position for a Customer Service Specialist at Alpho Lanka. Responsibilities include providing customer support, ensuring satisfaction, maintaining phone etiquette, and delivering exceptional service daily.
Qualifications:
- Fluency in English
- Customer Support and Satisfaction skills
- Phone Etiquette and Service proficiency
- Experience in enhancing Customer Experience
- Strong communication and interpersonal skills
- Effective customer issue resolution
- Attention to detail and problem-solving abilities
- Previous customer service role experience
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Physically and mentally healthy
- Minimum age of 17 years
- Disciplined and punctual
- Honest and responsible
- Good personality
- Enthusiasm in working and learning
- For other requirements, please check through the job form.
Company address
| Province | Western Province |
| City | Colombo |
| Full Address | WV97+4HG Alpho Lanka Private Limited, Colombo 00700, Sri Lanka |
| Google Map | Google Map |
Job Application Information
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